Office Administrator / Customer Service Coordinator
Dent Dynasty – Winnipeg, MB
Dent Dynasty is one of Manitoba's leading Paintless Dent Repair and hail damage repair companies. As we continue to grow, we are looking for a highly organized, customer-focused Office Administrator to join our team.
This position plays a critical role in ensuring our customers receive exceptional service from their first phone call through the completion of their repairs.
Responsibilities
- Answer incoming phone calls and respond to customer inquiries
- Schedule customer appointments and manage repair calendars
- Create and process customer invoices
- Assist with insurance claim administration
- Write and manage repair claims using Mitchell Connect
- Communicate with customers, insurance companies, dealerships, and repair partners
- Maintain accurate customer records and documentation
- Assist with general office administration and day-to-day operations
- Follow up with customers regarding appointments and repair status updates
- Assist with picking up and dropping off customers in one of our company vehicles.
Qualifications
- Previous administrative or office experience preferred
- Experience with Mitchell Connect is considered a strong asset
- Strong computer and data entry skills
- Excellent communication and customer service abilities
- Ability to multitask and stay organized in a fast-paced environment
- Manitoba Drivers license
- Professional and positive attitude
- Automotive, insurance, or collision repair industry experience is an asset but not required
What We Offer
- Competitive compensation based on experience
- Full-time, year-round employment
- Supportive and professional work environment
- Opportunities for growth within a rapidly expanding company
- The opportunity to be part of Manitoba's premier hail repair and paintless dent repair team
If you are organized, customer-focused, and enjoy working in a fast-paced environment, we would love to hear from you.
To Apply:
Please submit your resume along with a brief cover letter outlining your experience and why you would be a great fit for the Dent Dynasty team.
Pay: $21.00-$29.57 per hour
Work Location: In person
