Term of App't: Monday - Friday, 35 hours per week
Start date: Immediately
Reporting to: Campus Administrator
Classification 8, $41,606.38 - $42,893.17 per annum, as per BCGEU Support Collective Agreement. Annual vacation (119 hours) is pro-rated and front loaded. We offer competitive extended health and dental benefits, as well as time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 - Jan 1st) of each year is additional paid time off.
As a member of our Campus Services team, the clerk will assist with both external and internal inquiries (student, staff and general public) in person, by telephone, or by correspondence for programs that are available college wide. You would be expected to handle routine public relations functions by exchanging general information on policies and procedures; maintain course interest lists for all program areas and follow-up with students by phone and mail. This role has a responsibility for cash outs and bank deposits at the end of the business day, therefore attention to detail and accuracy is essential. This position does require that you have excellent organization skills, with the ability to prioritize and meet deadlines while working with frequent interruptions.
You can expect that other duties in your day would include performing all registration procedures for students and other prospective college clients, as well as keeping the computerized student records on "Colleague" current. Never heard of "Colleague"? Don't panic, we have a wonderful team that will train you on this system, becoming one of our many knowledgeable members of our front staff.
If you have past experience providing exceptional customer services to your clientele, and enjoy a fast paced, never boring, always learning career... then this position may be the perfect fit for you.
A minimum of 2 years related experience and a minimum of 1 year of post-secondary education, with a certificate in office administration or business administration preferred. An equivalent combination of experience may be accepted. Experience and proficiency with a current version of MS Office is required, along with knowledge of validation of cash and balancing of accounts. Familiarity with student records registration system is an asset.
The successful candidate must successfully complete a comprehensive clerical test.