Are you passionate about Agile leadership and transformation? Do you want to be the key contributor in establishing a new approach across an organization? Do you want to drive both the strategic and tactical practices to build out Agile at a major player in financial services in BC?
If so, this might well be the right opportunity for you!
The Information Technology Department is responsible for providing technology solutions that contribute to the achievement of BCI’s vision and long-term goals. The department manages the Corporation’s business applications and information technology infrastructure, providing support to a large group of financial and investment professionals. The IT Department is also responsible for authoring IT-related directives and conducting disaster recovery planning to minimize risk to the Corporation’s delivery of investment services.
Reporting to the Director, Application Delivery & Operations, the Agile Support Office Lead provides the agile leadership, domain expertise and practical competence needed to advance and sustain Technology’s agile practices and culture. The ASO Lead collaborates and communicates with members of Technology’s leadership team, Technology staff, cross-functional agile teams and business stakeholders. S/he is instrumental in driving Technology’s agility, creating and refining both the strategic direction and tactical practices. The role focuses on establishing and continuously improving Technology’s agile and DevOps practices, through leading, coaching and mentoring as well as hands-on tactical support.
The position can be based in either Vancouver or Victoria with travel between the two cities.
Bachelor’s degree, may be in a STEM or another field
A minimum of 10 years’ experience working in IT solution development, integration and support
8+ years’ experience working in an agile environment (Scrum, Kanban)
Must have experience in roles as an agile lead such as Agile Coach or Agile Transformation Manager
Must have capability to communicate across technical and non-technical audiences and at all levels of the organization
Proven capability to think strategically and mobilize others to support and execute on strategy
Familiarity with organizational change management principles and practices relating to IT and / or agile transformations is preferred
Familiarity with DevOps cloud technologies (Azure preferred) and their usage in enhancing Scrum events, the overall Agile framework and the software development lifecycle
Professional certifications such as Certified Team Coach (CTC), Certified Enterprise Coach (CEC), Certified Scrum Professional Scrum Master (CSP-SM), Certified Scrum Professional Product Owner (CSP-PO), or equivalent
Establishes a framework for Agile health-checks that can be used to determine the level of Agility of BCI as a whole
Guide leadership decision-making on matters related to agile, collaboratively instilling agile and DevOps practices and mindset at BCI
Drive leadership and teams to effectively use agile metrics, establishing and continuously improving agile dashboards for leadership and teams
Establish and execute training strategies, processes and materials across BCI’s organizational levels and departments to increase and sustain agile competency
Drive improvements in agile teams, mentoring Scrum Masters, towards establishing high performing agile teams
Coach and mentor agile champions to establish and nourish agile Communities of Practice (CoP) that grow professional agile practices and knowledge domains
Lead formal and informal cross-team collaboration, as a “Scrum Master of Scrum Masters”. Includes cross-team events such as Scrum of Scrums, cross-team planning and cross-team retrospectives
Build and enhance Technology’s agile artifacts, resources and knowledge base using expert domain knowledge and well-practiced collaboration skills to motivate contributions and participation
Provide input to guide implementing and integrating DevOps technical practices and capabilities within Technology
Partner with other Technology functions and initiatives seeking alignment in practices that drive organizationally aligned business value delivery and technical excellence
Tactically demonstrate the Scum Master competence. May be asked to lead by example – and perform the Scrum Master role for a team if required
Undertake special projects or assignments as required
Perform other related duties as required
Effective performers act with the future in mind. They plan for and make decisions within the framework of the organization’s strategic intent. They know and understand the factors influencing strategy. They consider future impact when weighing decisions.
Effective performers are skilled at directing, persuading, and motivating others. They are able to flex their style to direct, collaborate, or empower as the situation requires. They have established a personal power base built on mutual trust, fairness, and honesty.
Effective performers maintain appropriate focus on outcomes and accomplishments. They are motivated by achievement, and persist until the goal is reached. They convey a sense of urgency to make things happen. They respect the need to balance short- and long-term goals. They are driven by a need for closure.
Effective performers clearly and articulately convey technical and other information both orally and in writing to others in a manner appropriate to the listener. They write clearly, accurately, and concisely, composing project, technical and other required documentation as required.
Effective performers see the organization as a series of integrated and interlocking business processes. They understand how their work connects with and affects other areas of the organization.
Effective performers are adaptable. They embrace needed change and modify their behaviour when appropriate to achieve organizational objectives. They are effective in the face of ambiguity. They understand and use change management techniques to help ensure smooth transitions.
Effective performers establish and proactively maintain a broad network of relationships (e.g. colleagues, co-workers, vendors, suppliers, etc.). They value these relationships and work effectively across the organization by maintaining positive working relationships with peers and others.