About the Opportunity:
Beepzz is partnering with a well-established domestic dealership in the GTA to find a high-performing Sales Manager. This is a confidential search for a key leadership role within the store. We are looking for a sales leader who is equally driven by numbers, team development, and customer satisfaction.
Sales Manager Position Overview:
We are seeking a dynamic and results-driven Sales Manager to lead our dealership’s sales department. The ideal candidate will have a proven track record in automotive sales, strong leadership skills, and the ability to drive performance through team development and effective process management. This role requires a hands-on leader who thrives in a fast-paced environment and is focused on delivering exceptional customer experiences while meeting or exceeding sales targets.
Key Responsibilities
Collaboration & Leadership
· Work closely with the General Manager to determine hiring needs.
· Partner with HR to oversee the hiring and training of department employees.
· Address customer complaints escalated by Sales Consultants and ensure timely resolution.
· Foster a positive work environment and maintain high employee morale.
· Support the sales team in driving sales with both new and existing customers.
· Collaborate with the Brand Strategist, General Manager, and Executives to establish and manage budgets for sales promotions and campaigns.
Goal-Oriented Performance Management
· Develop and implement monthly sales goals and targets in coordination with the General Manager and Executives.
· Regularly review sales performance metrics with the General Manager and sales team.
· Ensure accuracy and timely completion of documentation submitted by the sales team.
· Analyze and optimize work processes for better time management and efficiency.
· Monitor inventory daily to ensure availability for immediate delivery and special displays.
Sales Team Development & Performance Monitoring
· Track daily sales consultant performance against monthly objectives.
· Conduct regular meetings with Sales Consultants to provide coaching, support, and motivation.
· Ensure adherence to sales processes and utilization of tools for success (e.g., 180).
Brand Commitment & Product Knowledge
· Stay up to date with brand-specific training programs and new product features.
· Communicate technical features, options, and benefits effectively.
· Maintain knowledge of industry trends, competitor products, and pricing.
· Uphold a professional appearance and maintain cleanliness in workspaces.
· Coordinate vehicle inventory supply and acquisition.
Customer Service Excellence
· Deliver high-quality and efficient customer service both in-person and over the phone.
· Answer phone calls in a professional and timely manner (within 15 seconds).
· Lead by example in maintaining sales standards and processes.
Culture & Leadership
· Promote teamwork and accountability within the sales department.
· Contribute to the design and improvement of strategic departmental measures.
· Demonstrate professionalism and align with the brand’s customer experience standards.
Qualifications
Communication Skills
· Strong interpersonal skills with an engaging and positive attitude.
· Excellent verbal and written communication abilities.
· Proven ability to manage customer complaints and resolve conflicts effectively.
Attention to Detail & Problem-Solving
· Strong problem-solving and critical thinking skills.
· Highly organized with attention to detail.
· Adaptability & Continuous Improvement
· Proactive in identifying and resolving issues with a positive attitude.
· Flexible and open to change; willing to take on special tasks as needed.
· Results-oriented, accountable, and capable of working independently or as part of a team.
· Willing to work evening and weekend shifts as scheduled.
Professionalism & Time Management
· Punctual with excellent time management skills.
· Arrives ready to perform job responsibilities efficiently.
Technical & Task-Related Competencies
· Proficiency in basic computer applications.
· Valid driver’s license and OMVIC license.
· Experience with Reynolds DMS systems.
How to Apply:
All applications are confidential and will be reviewed by the Beepzz recruitment team.
Submit your resume through Indeed or beepzz.ca.
Only qualified candidates will be contacted.
Job Type: Full-time
Pay: $100,000.00-$150,000.00 per year
Licence/Certification:
Work Location: In person
