Order Processor - eCommerce
Moe's Home Collection
Vancouver, BC

About Us

For over 30 years, Moe's Home Collection has designed innovative furniture and customer curated collections for the everyday home. As a family-owned company, we have always believed that the strength of a company lies within its people! We believe in thinking outside the box, continuous growth, and positive energy. We search for game changers who are driven, have a passion for design, and are willing to learn in a growth-orientated environment.

Due to our continuous growth, we are looking for a superstar Customer Service / Order Management Associateto join out eCommerce team! The role will be responsible for in-order entry, customer service, logistics in invoicing and generating shipping documents. This is great opportunity for someone ready to take on a new challenge in customer service!

What You'll Do

  • Order entry for online orders
  • Order maintenance – making sure orders flow through the system seamlessly
  • Coordinate logistics with multiple carriers – make sure customers get their orders
  • Respond to inbound emails and phone calls from eCommerce customers
  • Provide customers with accurate product information

What You Bring

  • High School Diploma
  • Customer service and Logistics experience a bonus!
  • Great attention to detail
  • Tech savvy with computer systems and websites
  • Ability to type 50+ wpm
  • Excellent written and verbal communication skills in English
  • Team player with an upbeat and helpful attitude
  • Enjoys the challenge of multi-tasking in an order processing environment

What We Offer

  • A growing business with unlimited growth potential!
  • Modern open office with great views
  • A dog-friendly and casual office environment
  • Competitive salary and benefits plan
  • Work-life balance; flexible hours and standing desks
  • Amazing product discounts
  • Free weekly classes at Ride Cycle Club
  • Fun staff events (Team Building, Monthly Lunches, BBQs, Holiday Parties, and more!)

Are you a game changer? Make an impact today! Send your resume and cover letter detailing why you’re a great fit for Moe’s!

Job Type: Full-time