**Our Montreal office will be moving April/May 2020 close to “Marché Central” in Montreal
555 Chabanel Street West, 10th floor (not far from Crémazie metro (orange line), close to Chabanel & Ahuntsic Train station and the future REM’s A40 station**
The way we work is changing, and the technology that helps companies manage their workforce must keep up. Managers are required to make better decisions faster, and employees expect more from their workplace tools. At KRONOS we build modern workforce management applications that empower managers, enhance the employee experience, and support flexibility.
KRONOS was named by Great Place To Work in 2019 of the Best Technology Companies to work for in Canada!
The Customer Experience (CX) Quality Assurance Team is looking for a great candidate to join its Montreal team of Domain analysts and Test Automation developers to help make continuous enhancements to our Workforce Dimensions end-to-end test suite
The ideal candidate will be able to use formal QA methodologies to design test workflows that emulate typical customer usage of the product from a configuration, persona, and "day in the life" perspective
The workflows will be created in a manner that will allow for the test cases to be automated and executed repeatedly
Our Software Domain Analyst will also be contributing to the development of the team's knowledge of how Kronos customers use Workforce Dimensions (WFD),(customers' use cases and how WFD is used to satisfy their business needs) through engaging in direct customer interaction or collaboration with other Kronos internal organizations who work with our customers. The expectation will be for the team to translate these customer use cases/requirements to configurations and test cases.
- Prior experience with Workforce Management (WFM) or other related business applications or customer-usage of WFM applications
- BS/BA degree in Computer Science or related discipline or equivalent experience
- Strong organizational and communication skills
- System Development processes tools and methodologies (preferably Scrum and Agile)
- Experience with different types of testing (sanity/touch testing, exploratory testing, integration testing, workflow testing, End-to-End (E2E) testing) and test case creation for each type of test.
- Five+ years’ experience in Software Testing/Software Quality Assurance, experience in SaaS applications and Cloud and Web services a plus
- Ability to work with team members across geographies and time zones and across internal organizations (e.g. product management, development, professional services)
- Bilingual French/English
You’re empowered when you’re a Kronite.
Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired
Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day.
Kronos is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
View The EEO is the Law poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
Kronos participates in E-Verify. View the E-Verify posters here.
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email KronosCareers@kronos.com or please call 1 (978) 250 9800.