Purpose:
To offer customers a greeting that gives him the impression he matters and feels like he is at home. To insure the menus are clean.
Immediate supervisor:
Manager (or assistant and team leader in his absence).
Responsibilities:
Quality of customer reception:
- Takes pride in the way he greets the customer.
- Proves to be diplomatic and displays an open mind with the customer.
- Provides suggestions. Adapts to the different types of customers (groups, families, business lunches, etc.).
- Remains open-minded when receiving comments and/or complaints. Makes the customer feel like he’s the only person that matters.
Following the established standards:
- Follows the established dress code and hygiene standards.
- Follows the established safety standards.
- Respects the number of customers per section.
- Follows the customer greeting procedure.
- Enquires about the customer’s satisfaction upon his departure.
General contributions:
- Follows the restaurant’s maintenance schedule.
- Contributes to the improvement of the restaurant’s atmosphere by working within the team.
- Does any other task required by the immediate supervisor.
Required qualifications
General knowledge: - Some restaurant experience(preferable)
Professional skills: - Ability to deal with stress
Personal skills: - Sense of humour
- Sales ability
- Be autonomous
- Constantly looking to answer the customers’ needs
- Able to work with the team and to lend a hand
- Tactfulness
- Ability to easily connect with people
Work schedules: - Available to work days, evenings and weekends
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
Flexible language requirement:
Work Location: In person
