Mail Dispatcher
City of Kitchener, The Corporation of (ON)
Kitchener, ON


Performs various Mail Room functions (sorting, folding, inserting, delivery, pick-up of mail).
Operates postage machine to apply appropriate postage to all outgoing mail according to Canada Post guidelines and ensures postage machine has sufficient postage.
Operates folder/inserter machine to process large volume mailings.
Prepares Electronic Statement of Mailing (E-SOM) via Canada Post Electronic Shipping Tools (EST) for large volume mailings in accordance with rates set by Canada Post.
Receives and sorts all incoming mail from Canada Post and contracted mail delivery service, and delivers to City divisions located within City Hall.
Collects, sorts and prepares all outgoing mail to be delivered by Canada Post as well as courier packages to be delivered by contracted mail delivery service.
Tracks and records statistics regarding large volume mailings.
Places service calls for postage and folder/inserter machine as necessary.
Ensures mailing resources are in good supply.
Displays/removes posters in elevator bulletin boards.

Must have minimum Grade 12 diploma.
Must have minimum of 6 months of related experience including an on-the-job period of adjustment.
Must have experience performing Mail Room functions including sorting, folding, inserting, delivery, pick-up of mail and operating postage equipment.
Must have knowledge or experience operating a mail folding/inserting machine or similar equipment
Must have experience troubleshooting and resolving simple machine failures (e.g. paper jams).
Must have demonstrated organizational skills and the ability to effectively multi-task.
Must have demonstrated ability to use personal computer including Microsoft Office, Excel, Word and Outlook.
Must have the ability to work independently with minimal supervision.
Must be able to consistently meet mailing deadlines with a high level of accuracy.
Must have the ability to regularly lift and carry mail bins, print jobs, and envelopes weighing approximately 10-20 lbs each (several times per day); occasionally lifts up to 50 lbs to deliver paper stock orders and larger print orders (approximately ten per week).
Work involves frequent walking, standing and reaching in order to sort and deliver mail; pushing and pulling mail cart through hallways and on/off elevators (9 kg force required).
Experience preparing Electronic Statement of Mailing (E-SOM) via Canada Post Electronic Shipping Tools (EST) or similar software would be considered an asset.

Please note: Candidates will be required to complete and pass testing as part of the selection process.

Please note that as per Human Resources Policy #II-110, “Employment of Relatives of Staff Members and Elected Officials”:
“The immediate relatives of staff of the Human Resources Division, all Directors, Deputy Chief Administrative Officer, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity.
The immediate relatives of all other Management personnel shall not be employed where such employment would be:
1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications.
2. Within the same Division in the case of students.”

We are committed to diversity and inclusion, and thank all applicants in advance. Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. We thank all applicants for their interest, however only candidates selected for further consideration will be contacted