Event Operations Manager
Major League Catering
Toronto, ON
Full-time
Salary: $70,000 per year + special show day rates + benefits
Major League Catering is hiring an Event Operations Manager to help lead and execute high-level catering and hospitality operations across concerts, tours, backstage environments, corporate events, and special events.
This is a hands-on role for someone who thrives in fast-paced environments, loves music, hospitality, and production, and knows how to keep operations running smoothly behind the scenes. You should be someone who is equally comfortable building a staffing plan, solving last-minute problems onsite, communicating with tour or venue contacts, and jumping in wherever needed to make the show run properly.
What You’ll Do
- Lead event operations planning and execution for concerts, backstage catering, tours, and hospitality events
- Coordinate staffing, logistics, timelines, rentals, and vendor communication
- Manage onsite event execution, troubleshoot issues in real time, and maintain service standards
- Work closely with production teams, tour managers, artist teams, venue contacts, and internal staff
- Support load-in, service, rider execution, backstage hospitality, and load-out
- Prepare staffing plans, assignments, and event logistics
- Track labour, staffing efficiency, and event readiness
- Complete end-of-service reports and post-event follow-up
- Help create a polished, organized, and professional experience for both clients and crews
- Be highly present and hands-on during live events
What We’re Looking For
- Experience in event operations, catering, hospitality, live events, music, or production
- Strong organizational and leadership skills
- Confidence managing teams in fast-moving, high-pressure environments
- Excellent communication skills with both staff and client-facing contacts
- Ability to solve problems quickly and stay calm under pressure
- Strong attention to detail and follow-through
- Comfortable working backstage and around artists, tours, venues, and production teams
- Flexible schedule and willingness to work mornings, evenings, weekends, holidays, and long show days when required
- Someone who genuinely loves music, catering, hospitality, and live event culture
Compensation
- $70,000 annual salary
- Special show day rates for qualifying events
- Benefits included
- Growth opportunity within a rapidly growing catering and hospitality company
Why Join Major League Catering
We are growing quickly and work in exciting, high-energy environments across live music, backstage hospitality, and premium event catering. This is a great opportunity for someone who wants to be part of a company that is building something strong, fast-moving, and respected in the industry.
If you love live events, know how to lead from the front, and want to be part of building exceptional hospitality experiences, we’d love to hear from you.
Pay: $62,000.00-$72,000.00 per year
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Work Location: Hybrid remote in Toronto, ON M6H 2C1
