City of Toronto
Toronto, ON
Position ID: 770

Job Category: Economic Development, Arts & Culture

Division & Section: Economic Development & Culture, EDC Museum & Heritage Services

Work Location: Colborne Lodge, 11 Colborne Lodge Dr & Gibson House, 5172 Yonge St, North York

Job Type & Duration: Full-time, Temporary Vacancy, 1 year

Hourly Rate and Wage Grade: $43.10 - $47.25, TF0394, 14

Shift Information: 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 2

Posting Period: 08-Nov-2019 to 30-Nov-2019

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture.

Are you inspired by the diverse stories of Toronto - its land and its peoples? Do you believe museums have the power to make a difference in our communities? Have you had experience in the administration of cultural programs? At the City of Toronto, Museum Coordinators are key team members who support staff, the public and the success of the City's network of municipal museums. If you believe you are a strong team player with great people and organizational skills, join the award-winning Toronto Public Service as a Museum Coordinator within our Economic Development and Culture Division.

Major Responsibilities:
Oversees museum operation, provides staff direction, strategic planning, development and coordination of programs for clients and the community.
Conducts the appropriate analysis to initiate and develop plans to ensure effective and efficient operational planning and service delivery.
Identifies, nurtures and administers community partnerships to ensure that cultural diversity of the city is reflected in the programs
Maintains relationships with various client groups, including teachers, group leaders, volunteer organizations, community partners, arts groups and business partners.
Develops and delivers new interpretive, educational and exhibit programs for a variety of client groups in response to changing environmental and demographic factors.
Ensures a high quality of public service through the evaluation of client needs and coordination of on-site response.
Ensures the mission and mandate of the museum are met, and develops a long term plan for the facility in accordance with the section/division strategic plans and objectives.
Develops and implements strategies to involve under-represented and under-served communities in the museums.
Plans, develops, administers, evaluates and coordinates the museums’ existing interpretive services and other public services.
Assists in recruiting, selecting, training and monitoring service delivery of part-time Recreation staff.
Schedules the work of staff, trains and motivates staff and volunteers in the museum.
Develops and implements quality service delivery standards, fiscal management strategies, and sound financial management emphasizing internal control to meet the needs of customers and to achieve revenue targets.
Provides input into and administers assigned operating budget, ensuring that expenditures are controlled and revenues are collected and deposited, in compliance with corporate finance policies and procedures.
Maintains records related to budget administration.
Prepares contracts and invoices for room rentals.
Assists the Division in the planning and completion of grant applications and budget reports.
Improves operational performance through evaluating expenditures and attendance figures, and adjusts operations accordingly.
Ensures compliance with safety and security matters under Occupational Health and Safety legislation and divisional safety and security policies, including work place accommodations.
Communicates with a variety of client groups and liaises with stakeholders and contributes to the development and implementation of marketing activities for the museums and for special projects as assigned.
Assists with the research and application/ contract preparation for fundraising and sponsorship opportunities for major cultural events and initiatives.
Prepares materials for marketing the museum, and other special projects that may include Doors Open Toronto, and other municipal initiatives.
Participates in outreach programming and promotion of museum related programs and events.

Key Qualifications:
Your application must describe your qualifications as they relate to:

Post-secondary education in a discipline(s) related to the duties of the position including museum studies, arts administration, education, cultural site management, or an equivalent combination of education with progressive experience in museums.
Extensive experience in designing, developing and evaluating innovative, dynamic public history programs based on demographic research and trend analysis to enhance public image and expand participation.
Extensive experience working with the public and with community outreach, providing excellent customer service; developing and sustaining partnerships with a variety of internal and external stakeholders.
Considerable experience in administering program budgets, developing alternative revenue strategies, and managing competing interests of multiple stakeholders.
Experience in providing work direction, guidance and training to staff.

You must also have:
Knowledge of Toronto history including contemporary, urban and cultural issues.
Excellent organizational, written and oral communication skills, interpersonal and conflict resolution skills.
A proven ability to be flexible and to thrive in a high-stress, creative environment with frequent and competing deadlines, prioritize and complete multiple tasks and high performance expectations.
Ability to take initiative and direction, taking ownership of a project as well as being a strong team player in fulfilling the section’s and the division’s goals.
Ability to motivate and nurture a positive and productive team environment.
Proficiency in various marketing and communication platforms including social media.
Experience in researching, preparing and writing grant proposals and reports.
Ability to work flexible hours, including evenings and weekends.
Current First Aid, Smart Serve, Safe Food Handling certification and JHSC training is an asset or must be willing to obtain.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.