Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
-
EAT authentic Italian food at our restaurants, cafés and to-go counters
-
SHOP a selection of high-quality Italian, local and homemade products
-
LEARN through our classes and our team’s product knowledge
Job Description
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) and Restaurant General Manager (GM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.
-
Provides a steady leadership presence on the floor, monitoring guest, food, and team member service
-
Ensures exceptional service standards are consistently met and that activities are carried out effectively
-
Inspects dining room and storage areas to ensure compliance with health and safety regulations
-
Assists in conducting pre-shift, stand-up, and monthly staff meetings
-
Estimates and purchases front-of-house equipment and beverage needs as per the direction of the Restaurant GM, AGM, and Beverage GM, and supervises intake orders to ensure specifications
-
Assists with invoice receiving, inventory control, and inventory physical count at the end of the month
-
Reviews financial information such as sales, inventory and costs to monitor budget
-
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
-
Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
-
Documents, investigates, escalates and resolves all employee and guests incidents
-
Assists with administrative and operational duties as needed
-
Performs other duties as required or assigned
Qualifications
-
2+ years of experiencing leading or managing a front-of-house restaurant team
-
Understanding of steps of service
-
Outstanding communication, leadership and problem-solving skills
-
Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
-
Knowledge of Italian cuisine and beverage highly preferred
Job Requirements
-
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
-
Ability to lift up to 50 pounds
-
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
-
Food Handler’s License preferred
Compensation
-
Compensation for this role is CAD $55,000.00 annually, plus tips
-
This position has been posted to fill a current vacancy
Additional Information
Benefits and Perks
-
Medical, Dental, Vision Insurance
-
Paid Time Off
-
Paid Parental Leave
-
RRSP
-
Free family meal daily
-
Discounts at Eataly
-
Classes on products and Italian cuisine
-
Referral bonus program
-
and more!
