We are seeking a professional and organized Administrative Assistant/Receptionist to join our team at Advanced Health & Wellness. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative functions. The ideal candidate will have strong clerical skills, experience with JaneApp, and a friendly demeanor to serve as the first point of contact for visitors and callers. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.
Responsibilities
- Greet patients in a courteous and professional manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Handle filing, document management, and maintain organized records
- Assist with scheduling appointments and maintaining the Chiropractor and RMT's schedules
- Support bookkeeping activities including basic invoicing and record keeping
- Proofread correspondence and documents for accuracy and clarity
- Support administrative tasks such as copying, scanning, and mailing documents
- Maintain a clean and organized reception area to promote a professional environment
Skills
- Greeting patients and providing exceptional customer service
- Answering phones and responding to emails
- Scheduling and managing appointments
- Processing payments and maintaining accurate records
- Submitting and managing direct billing claims to insurance providers
- Assisting patients with insurance-related inquiries
- Assisting practitioners with administrative tasks
- Maintaining a clean, organized, and professional reception area
- Managing patient files and confidential information
- General office administration duties as required
- Strong computer skills with the ability to learn new software quickly
- Excellent organizational skills with keen attention to detail
- Knowledge of medical or dental office procedures is a plus but not required
What We Offer:
- Supportive and positive team environment
- Opportunity to work in a growing health and wellness clinic
If you are passionate about providing exceptional client care and thrive in a fast-paced, patient-focused environment, we would love to hear from you.
Pay: $20.00-$21.00 per hour
Benefits:
Application question(s):
- How many years of experience do you have working in a reception or administrative role?
- When would you be available to start if selected for the position?
Work Location: In person
