Hosting duties and responsibilities required;
- Greet and welcome guests with warmth and energy. A friendly first impression sets the tone for excellent customer service—nobody wants to be met by someone glued to their phone.
- Keep the entryway and host stand clean and organized. Whether it's casual or upscale, a tidy space makes guests feel more comfortable.
- Answer phone calls and guest questions. From menu items to hours and dietary needs, a helpful and knowledgeable hostess builds trust and keeps customers coming back.
- Manage reservations and waitlists. Staying organized during busy hours helps the dining room run smoothly.
- Escort guests to tables or the waiting area. Keep the flow moving and make sure accessible seating is handled with care.
- Support the team when needed. Whether it’s running food or refilling waters, a great host helps out during busy shifts.
- Touch up tables between guests. Bussers usually clear and reset, but hosts' handle those final details that make everything guest-ready.
- Handle guest complaints calmly and kindly. If something’s off, a good host listens, responds professionally, and helps make it right.
- Providing menu and server information to get the interaction started. This is common in high-end restaurants, or when training new waitstaff.
- Taking food and beverage orders and offering recommendations.
- Operating POS systems to process customer payments efficiently. In some restaurants, hostesses handle takeout payments or help with checkout at the front. It’s similar to a cashier role, but more guest-focused than transaction-focused.
Pay: From $18.25 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
