Associate Systems Administrator
Afilias Limited
Toronto, ON
Main purpose of the position
To assist with the support and maintenance of production applications, systems infrastructure and other services maintained by the Support Operations team.

Key responsibilities
under general supervision of senior team members, investigate, evaluate and recommend new technologies
act as third level support for internal and external customer problems (on call after hours)
represent the department or company in internal and external projects, providing technical guidance and expertise
work with 3rd party hosting providers on issues related to system and application layer changes
perform system administration tasks in a third-party hosted environment with a focus on maintaining systems supporting Afilias business processes (e.g manage infrastructure software, troubleshoot system problems to effective resolution)
assist in the support of all server application infrastructure throughout the enterprise at the O/S and application layers
work with peers to provide disaster recovery planning and execution
follow procedures for installing and maintaining infrastructure software in locally
hosted and co-located environments
ensure adequate documentation is available for production systems
configure, deploy and test systems and software (eg. email, anti-spam, jabber, etc.)
maintain internal infrastructure (email, some 3rd-level desktop support, phone, jabber,
backup, etc.)
assist in management of Windows Server infrastructure (Active Directory, Windows
Server, etc)
assist in the development of internal tools for infrastructure management
assist other Operations teams with design, deployment and support of existing and
new infrastructure
assist local Toronto QA/Dev teams with installation and setup issues
assist local Toronto staff with infrastructure related issues (eg. 2nd level helpdesk -
email client configuration, mailbox access support, LDAP/Authentication issues)
Maintain PC imaging systems; Linux, Windows, Mac.

Technical knowledge & skills required
1-2 years UNIX System Administration experience
1-2 years experience with Linux
1-2 years experience with Windows Server environments
expertise with LDAP/Kerberos an asset
Sendmail or similar; Exim experience a plus
familiarity with network monitoring tools a plus
proven skills with shell scripting/Python, Powershell, SQL
experience with configuration management technologies (particularly Puppet) an
experience with Service-now an asset
university degree or college diploma in Computer Science, Telecommunications,
Engineering or equivalent work experience
knowledge of PostgreSQL and MySQL extremely helpful

Mental and physical demands
work daily on a personal computer and attend meetings as necessary

frequently carry a mobile phone during non-normal working hours

sometimes work extended periods
occasionally lift of servers, &c., for rack installation
concentrate under conditions of high stress and short deadlines Working conditions
standard "open-plan" office environment
sometimes required to work outside regular office hours
sometimes required to work from remote locations (remote offices, data centre, home)

travel outside the country may also be required

Personal skills required
thorough and organized
very strong, proven analytical abilities
able to adapt to frequent change
eagerness to develop new skills
attentive to detail
able to take initiative
able to work well with others
excellent ability to absorb, comprehend, and explain written technical material

good written and verbal communication skills
enthusiasm for technology (being a geek is an asset)

To apply for this opportunity with Afilias Canada, please send your resume and cover letter to:

Accommodations for job applicants with disabilities are available on request.