Receptionist (Full Time) - Brampton, ON
Praxair
Brampton, ON
Explore your possibilities: Build your skills. Enjoy your challenge. Make your mark. Own your future.

Praxair Canada Inc. is a subsidiary of Praxair, Inc., a Fortune 300 company with 2016 sales of $11 billion, a leading industrial gas company in North and South America and one of the largest worldwide. The company produces, sells and distributes atmospheric, process and specialty gases. Praxair products, services and technologies are making our planet more productive by bringing efficiency and environmental benefits to a wide variety of industries, including, chemicals, food and beverage, healthcare, manufacturing, primary metals and many others.

At Praxair you’ll join 27,000 talented and diverse people in more than 50 countries, working to make a difference in the world and make our company successful. Our people work on challenging and meaningful projects and are trusted to take on responsibility early in their careers. Their contributions are valuable to our company, our customers, our communities and our shareholders. Explore our site and learn how your talent can make an impact at Praxair: www.praxair.ca.

Receptionist

Reporting to the Administration Supervisor, this position is responsible for daily inbound customer call inquires and timely dispute resolution in a designated geography meeting or exceeding working capital targets.

Major responsibilities (Duties may include but not limited to):

Respond to customer inquiries (phone, fax, mail, email)

Initiate dispute resolutions, including preparation of backup documentation as required

Engage and/or escalate to appropriate individuals within the organization to assist in resolution of the customer dispute

Process customer payments and refunds

Coordinate account adjustments to reconcile accounts, as required – check all aspects of an account; contact customer if more information is required; process credit debit adjustments

Recommend where appropriate, submission of customer accounts to outside collection agency, attorney, or bad debt

Provide assistance to Territory Managers and other employees on matters pertaining to customer care

Process customer master file account maintenance changes within authorization limits

Daily cash reconciliation

Other duties as assigned by the manager

Advantages of working for Praxair!

Global stability and possible opportunities to work in various areas throughout Praxair

Learning environment with an Education Assistance Program

Continuous learning opportunities provided

Competitive salaries, vacation and performance-based salary increase

Comprehensive flexible benefits, including health and dental; pension plan; group RRSP

Employee Assistance Program, aiding in work/life challenges

Partnership discounted rates

Qualifications

Qualifications: Education and Professional Experience

Associates Degree/Diploma or higher; or equivalent experience

2 years of customer service experience

Credit and Collections background

Strong customer focus

Excellent interpersonal and telephone skills

Self-motivated individual, capable of working with minimal supervision

Team player who works well with others

Knowledge of word process and spreadsheet, preferably MS Word & MS Excel

Praxair Canada Inc. is committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

Praxair Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

Want to learn more about Praxair Canada Inc;

Web Site Address: http://www.praxair.ca

LinkedIn: https://www.linkedin.com/company/praxair

Primary Location Ontario-Brampton
Schedule Full-time
Job - Administration & Support Services
Unposting Date Ongoing