Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator & Accounts Receivable & Recall Reminders specialist to join our vibrant dental team. The ideal candidate will be energetic, proactive, and possess strong customer service and interact with our staff proactively. Your efforts will directly contribute to delivering exceptional patient experiences and efficient office operations.
Duties
- Coordinate patient treatment plans by explaining procedures, scheduling appointments, and ensuring patients understand their care options.
- Manage accounts receivable by processing payments, posting insurance claims, and following up on outstanding balances
- Send recall reminders via phone calls, emails, or texts to ensure patients stay engaged with their ongoing dental care.
- Handle billing inquiries with professionalism, providing clear explanations and negotiating payment arrangements when necessary.
- Maintain excellent phone etiquette while assisting patients with appointment scheduling, billing questions, or treatment plan discussions.
- Collaborate with the dental team to optimize patient flow and ensure timely follow-up on treatment plans and payments.
- Demonstrated ability in accounts receivable management, account reconciliation, and analysis skills to ensure accurate financial reporting.
- Excellent customer service skills with the ability to communicate effectively via phone and in person; strong phone etiquette is a must.
Join us in a role where your energetic approach and meticulous attention to detail will make a meaningful difference! We’re dedicated to supporting your professional growth while fostering a positive environment focused on exceptional patient care and efficient office operations.
Pay: $39,618.38-$66,621.43 per year
Work Location: In person
