Vancouver - Hospital Site
Research & Facilitation
Research&Facilitation, Level C
Operations Manager, VCHRI MAF - ARU/PDC
Faculty of Medicine
Medical Animal Facility
$69,485.00 (minimum) - $83,416.00 (midpoint) - $100,099.00 (maximum)
Desired Start Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
The VCHRI Medical Animal Facility (MAF) at ARU/PDC is divided into two locations. The Animal Resource Unit (ARU) is an existing medical animal facility of approx. 7,500 square feet situated in the Koerner Pavilion, UBC Hospital and the Pre-Clinical Discovery Centre (PDC) is a new 5,000 square foot state of the art animal research facility which was designed and is nearing completion in the Djavad Mowafaghian Centre for Brain Health in 2020. The ARU will change its function to serve as a support and storage facility when the PDC opens. Both facilities will operate as a combined unit under the auspices of the Vancouver Coastal Health Research Institute and will provide skilled technicians, husbandry staff, procedure space, and equipment in support of up to 40 UBC researchers and industry partners.
The Operations Manager is responsible for providing leadership to a large animal holding facility which includes CL1 housing rooms for stock and breeding Rats and Mice, CL2 Rooms for injection and overnight housing, 2 large procedure rooms for work where large equipment is required, a maze room and two OR's with five stations each for both Rats and Mouse work. The position also oversees the Cage Processing and Materials Management functions. The facility supports a variety of research investigators: both internal to UBC, and industry projects, valuable training programs, and scientifically meritorious projects aimed at furthering human and animal health. The Operations Manager is accountable to the Associate Director, VCH Research Institute and works closely with the VCHRI Academic Director for ARU/PDC, and the Manager of Facilities and Administration and the Finance Manager, VCHRI in the operation of the facility.
The Operations Manager provides leadership to 8 ARU/PDC staff as well as indirectly manages the activities of all animal users (approximately 200) when they are working inside the ARU/PDC.
This key role is essential to the efficiency and effectiveness of the ARU/PDC MAF and to the reputation of VCH Research Institute within the UBC research community as well as with private industry collaborators. Works closely with the VCHRI Academic Director for ARU/PDC who represents concerns brought forward by research investigators.
The Operations Manager ensures compliance with all animal-related regulations and guidelines established by the Canadian Council on Animal Care (CCAC). This position provides investigators with authoritative information on experimental design, procedures, and equipment. The duties of the Operations Manager include managing researchers and technicians; facilitating, developing, and implementing animal protocols; overseeing supervisors who order supplies and maintain inventory; overseeing animal husbandry and rodent colonies; ensuring facility operation, cleanliness, safety, and security; developing and updating the Emergency Response Plan; preparing for and responding to CCAC inspections; and organizing activities for ARU/PDC MAF such as workshops and tours.
The Operations Manager must have knowledge of regulations and national standards relating to the care and use of animals in research and education, issues pertaining to the care and use of animals in research and education, Animal Care Committee (ACC) responsibilities and procedures, and the role and value of animal use in biological research.
The Operations Manager reports to the Associate Director, VCH Research Institute and works closely with the VCHRI Academic Director, ARU/PDC as well as the Manager, Facilities and Administration, VCHRI and the Finance Manager, VCHRI. The Operations Manager directly manages all ARU/PDC MAF supervisors and staff.
Leadership and Direction
- Provides leadership and direction in the operational planning to maintain improved productivity and efficiency in the ARU/PDC MAF; oversees operations and functions of the ARU/PDC MAF including planning and managing animal care activities, facility maintenance, renovation, and space utilization.
- Provides direction to all research activities at ARU/PDC MAF, and provides authoritative information to investigators on experimental design, procedures and equipment.
- Liaises with principal investigators, user groups, employees, UBC and VCH departments, vendors, and other industry professionals regularly to anticipate and determine changing space requirements.
- Selects, interviews, trains, evaluates performance of supervisors, and disciplines employee for specialized technical personnel. Leads or participates in meetings involving employee performance.
- Oversees work schedules to meet project requirements. Responsible for design of project timelines and workflow such as setting priorities and goals, forecasting and monitoring expenditures and providing expertise in the field of animal research.
- Actively investigates and monitors facility to prevent employee accidents, promote first aid training and programs, and safe operations in the animal care facility. Works with Workplace Health Services and Risk Management to support Remain at Work and
- Responsible for ARU/PDC MAF budgetary control in conjunction with VCHRI by monitoring labor budgets and equipment, material, and supplies budgets. Advises VCHRI leadership on budgetary matters affecting the animal research facility. Prepares cost data for proposals.
- In conjunction with the Associate Director, VCHRI Academic Director, ARU/PDC and Manager, Facilities and Administration, plans, develops, and decides on standard operating procedures related to animal health and care, employees, facilities, equipment, and supplies.
Facility Operations and Planning
- Manages the renovations of available space with the Manager, Facilities and Operations, VCHRI, VCH maintenance and/or VCH Planning and other departments to ensure timely and appropriate space requirements for changes in animal population.
- Oversees the maintenance, repair, installation, and removal of equipment within the animal care facility.
- Oversees all education and training provided in all aspects of daily operations of the CL2 Rooms for both ARU/PDC MAF staff and researchers.
- Ensures that the care of animals and condition of facility environment are in compliance with CCAC regulations and conducts regular inspections of animal care and use facility. Supervises the preparation and maintenance of detailed and accurate records keeping meeting CCAC requirements.
- Works with the ARU/PDC MAF Veterinarian to review and research applications for both Biological Entry and Shipping and Receipt of Rodents. Responsible for the approval process for ARU/PDC MAF animal procurement.
- Responsible for and provides final approval for user access to animal care facility.
- Advises VCHRI leadership and the VCHRI Academic Director, ARU/PDC regarding potential issues affecting the use of animals in research and education.
- Oversees the post-approval monitoring of research protocols through site visits, record review, and meetings with animal users to ensure animal use protocols and standard operating procedures are applied in practice as approved in principle by the ACC. Receives, reviews, and resolves complaints or issues of animal program non-compliance or potential non-compliance.
- Oversees Health Monitoring reports and accompanies the PAM Veterinarian / Compliance Officer on site visits including summarization and independent visits.
- Works on exacting standards, including quality assurance, necessary for contract work up to and including GLP standards.
- Contributes to the decision-making process for adopting new animal facility resource software such as Mosaic Vivarium. Trials, tests, and coordinates training and implementation of software, hardware, and equipment.
- Serves as a member of ARU/PDC MAF Advisory Committee, , VCHRI ARU/PDC MAF User Group Committee, Joint Safety Committee, and other working groups as required.
- Oversees the ongoing animal care through an on-call schedule for the facility, including weekends and holidays.
- Designed and oversees the completion and implementation (2020) of the new VCHRI Preclinical Discovery Centre at the Djavad Mowafaghian Centre of Brain Health.
Fostering Scientific Excellence
- Maintains current knowledge of laboratory animal science as well as regulations and standards affecting the use of animals in research and education.
- Ensures the humane, responsible, and scientifically, or instructionally sound use of animals at the ARU/PDC MAF.
- Remains competent and current through professional associations, attending professional development courses, self-directed professional reading, and developing professional contacts.
- Develops and implements standard operating procedures to comply with nationally accepted guidelines and standards such as the Guide to the Care and Use of Experimental Animals.
- Responsible for maintenance of accreditation by the Canadian Council on Animal Care, which includes: having up-to-date Standard Operating Procedures (SOPs) for all aspects of the ARU/PDC operations; ensures that suitable procedures and approved protocols are followed; ensures that new techniques and methodologies are researched and implemented to benefit animal management and research programs.
- Consult or assist university committees or units regarding areas related to animal care and use issues, animal use protocol applications, and animal care facilities.
- Supports VCH Research Institute by performing all other duties as assigned.
Works under the direction of the Associate Director, VCHRI, and works closely with the Academic Director, ARU/PDC, and the Manager, Facilities and Administration and the Finance Manager, VCHRI. Works with wide latitude; consults with Associate Director, VCHRI concerning long term/procedural decisions and the VCHRI Academic Director, ARU/PDC and the Manager, Facilities and Administration, VCHRI on facilities matters.
Directly responsible for performance of the assistant Manager and all ARU/PDC staff (8) and indirectly manages a staff of approximately 40 technical personnel.
Consequence of Error/Judgement
Must work independently and exercise sound and informed judgment, diplomacy and decision-making. Errors could seriously jeopardize the efficiency and effectiveness of the ARU/PDC Medical Animal Facility. Inappropriate decisions or errors could impact the scientific results of projects and inadequate care given to animals could result in loss of revenue to the VCHRI ARU/PDC MAF and could place UBC in a state of non-compliance with the Canadian Council on Animal Care.
Post-graduate degree or equivalent professional designation if responsible for a research project otherwise Undergraduate degree if not responsible for a research project. RLAT certification with the Canadian Association for Laboratory Animal Science preferred. 4 years or equivalent combination of education and experience if responsible for research project otherwise 6 years or equivalent combination of education and experience if not research work. A minimum of several years' management experience in a research environment. Knowledge and understanding of animal research, teaching, and testing principles, policies, and procedures. Knowledge and understanding of the mandates, functions, and organization of the UBC Animal Care Committee. Knowledge and understanding of Canadian Council on Animal Care regulations and guidelines for the conduct, documentation, and reporting of biomedical research involving animals. Knowledge of mouse and rat genetics and breeding; knowledge of sterile procedures in a laboratory. Demonstrated knowledge of handling, storage, and disposal of hazardous materials and bio hazards; knowledge of the operational, procedural and mechanical requirements for large scale washing and sterilization equipment. The ability to develop and implement policies and procedures.
Demonstrated ability to work independently, and in collaboration with, staff and faculty. Excellent organizational skills. Ability to foster a cooperative work environment. Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community; and the ability to exercise tact and discretion.
Employee development and performance management skills. Advanced verbal and written communication skills and the ability to present effectively to groups. Ability to identify, obtain, and effectively manage organizational resources (e.g., people, materials, assets, budgets) Ability to exercise sound judgment. Ability to communicate effectively verbally and in writing; Ability to effectively facilitate groups to achieve appropriate outcome; Must have accuracy and attention to detail; and the ability to prioritize and work effectively under pressure to meet deadlines. Experience in coordinating workshops, conferences and lectures. Intermediate skills in word processing, spreadsheet and presentation applications.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.