Position Title: Administrative & Member Services Coordinator
Location: Mississauga
Status: This is a 4-6 month contract, with the possibility of extension (37.5 hrs/week)
Hiring Range: $25.00 - $30.00/hour
About MCAO:
The Mechanical Contractors Association of Ontario (MCAO) is a provincial, not-for-profit organization committed to advancing, promoting and supporting Ontario’s mechanical contracting industry. MCAO is the accredited bargaining agency with the Ontario Labour Relations Board. It also engages with provincial government leadership on behalf of our now over 300 dedicated and professional member companies. MCAO works to bring value to our membership through the provision of business resources, training opportunities and a myriad events and activities.
About the Role:
The Administrative & Member Services Coordinator provides day-to-day administrative, communications, event, and member service support to ensure the smooth operation of the association. This role is responsible for updating website and social media sites, managing digital event tools, maintaining member databases and communication platforms, and supporting conference and travel logistics. The position plays a key role in delivering a high level of service to members, committees, and external stakeholders.
Key ResponsibilitiesCommunications & Marketing
- Manage and update MCA Ontario's LinkedIn presence.
- Create, schedule, and post social media content.
- Promote events, programs, member services, and industry initiatives through digital communication channels.
Website Administrative Support
- Maintain website content and add new initiatives, updates, and information as required.
Event Technology Support
- Manage and support the EventMobi app and registration processes for the Annual General Meeting and other events.
- Upload event content, agendas, and attendee communications to event platforms.
- Provide attendee support for event applications and digital tools.
- Assist with the preparation of documents, programs, and presentation materials
Member Services & Administration
- Manage and maintain the Growth Zone member database and member services platform.
- Ensure member records, contact information, and service details are accurate and up to date.
- Use Mailchimp to prepare and distribute member communications, including newsletters and general announcements.
Meeting & Event Coordination
- Coordinate meeting logistics, including sending notifications, invitations, reminders, and follow-up communications.
- Post and distribute agendas, meeting materials, and related documentation.
- Support attendee coordination for meetings and events.
- Arrange hospitality, networking activities, and special events.
Conference & Travel Management
- Register committee members for conferences, annual events, and industry functions throughout the year.
- Coordinate travel arrangements, including flights, accommodations, and ground transportation.
- Track registrations, attendance details, and special requirements for participants.
Calendar & Scheduling
- Prepare, maintain, and update organizational calendars and schedules.
- Coordinate meeting dates, committee schedules, and event timelines to support efficient planning and execution.
Event Planning & Hospitality
- Research and coordinate venues, restaurants, entertainment, and hospitality arrangements for meetings and events.
- Support planning and execution of member engagement and networking activities.
Qualifications
- Proficiency with digital tools and platforms such as Growth Zone, Mailchimp, EventMobi, LinkedIn, and website content management systems.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Experience in administration, member services, event coordination, or office support.
- Ability to work independently while supporting a team and executive leadership.
- Attention to detail and accuracy.
- Demonstrated experience supporting social media communications, including developing, scheduling, and publishing content that promotes organizational initiatives, events, and member engagement.
Skills & Competencies
- Digital communications and social media
- Customer/member service
- Administrative coordination
- Calendar and schedule management
- Database management
- Problem-solving and adaptability
We are committed to a recruitment and selection process that is inclusive and barrier free.
Accommodations will be provided to prospective employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
While we appreciate all applications, only those selected for an interview will be contacted.
Pay: $25.00-$30.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Application question(s):
- Are you able to commit to a contract of between 4 and 6 months?
Education:
- Secondary School (required)
Experience:
- Administrative: 2 years (preferred)
Work Location: In person
