Job Overview
We are seeking a dedicated and organized Medical Office Assistant/Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing patient interactions, and ensuring smooth office operations. This role requires a professional with strong administrative skills, familiarity with medical and dental terminology, and experience working with electronic medical records. The successful candidate will play a vital role in creating a welcoming environment for patients and supporting clinical staff in daily tasks.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently
- Verify patient information and update electronic medical records using systems such as Epic and Dentrix
- Assist with check-in and check-out procedures, including collecting insurance information and payments
- Maintain organized patient files and ensure confidentiality of sensitive information
- Coordinate appointment scheduling and rescheduling to optimize provider availability
- Support administrative tasks such as data entry, filing, and managing correspondence
- Collaborate with clinical staff to facilitate smooth patient flow throughout the office
- Handle administrative duties at the front desk with professionalism and attention to detail
Experience
- Prior experience as a Dental Receptionist or Medical Office Assistant preferred
- Knowledge of dental office software such as Dentrix and electronic medical records systems like Epic is highly desirable
- Strong understanding of medical terminology and office procedures
- Proven experience working in a busy front desk environment within healthcare settings
- Excellent communication skills, including experience managing multi-line phone systems
- Demonstrated ability to handle administrative responsibilities efficiently in a fast-paced environment
- Previous office experience in healthcare or related fields is advantageous
This position offers an opportunity to be an integral part of a compassionate healthcare team while utilizing your administrative expertise. We value professionalism, attention to detail, and excellent customer service skills in our team members.
Pay: From $28.00 per hour
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
