For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.
Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.
Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.
Job Title: Product Specialist, Wellness
Department: Product, Pharmacy, Provider Management
Employment Type: Full-time, Permanent
Location: Moncton, Dartmouth, Montreal and Etobicoke
Salary: Comprehensive Compensation
Reports To: Manager, Health and Digital Product Solutions
As Product Specialist, Wellness, you will be a key member of the product management team for group and individual business. Your focus will be on wellness benefits including solutions targeted toward health promotion, disease prevention and self-care. These benefits include our employee and family assistance program, medical second opinion offering and wellness portal. You will manage full product lifecycle activities and help build product roadmaps that are aligned with our broader strategic objectives.
In this role, you will work collaboratively with partners across the organization to optimize all aspects of the product experience including sales, marketing, admin, IT and UX. You will be the subject matter expert for your products and up to date on industry trends and the competitive landscape.
Identify and champion new product initiatives from ideation to implementation
Build and maintain product SharePoint pages, documentation and collateral throughout lifecycle
Monitor and share insight into industry trends and competitive landscape
Solve day-to-day product inquiries in a timely manner and identify opportunities for efficiency
Train internal stakeholders on existing and new products
Manage external vendor relationships
Adhere to departmental product/project management best practices
Work closely with internal teams to develop collaborative end-to-end processes and solutions
Serve as key liaison to support business development with questions, presentations, RFPs
Translate data into trends and insights to drive product roadmaps
Education: Post-secondary education in business, marketing, electronic commerce or related field.
Work Experience: Three to five years of product management experience within health, wellness or insurance industries.
Digitally savvy with interest in digital transformation of healthcare and modernization of benefits.
Self-starter with a passion for improving the health and wellness of members.
Ability to identify emerging trends, opportunities for cost-containment and solutions to enhance benefit plans.
Curious and not afraid to ask questions or imagine new ways of doing things.
Love to learn and help others learn both one-on-one and with large audiences.
Confident and efficient communicator and presenter.
Independent thinker and work well in an agile environment where priorities can shift rapidly.
Strong prioritization skills with ability to balance operational tasks while also moving larger strategic projects forward.
Process driven. You know how to create scalable, efficient solutions.
Technical Skills: Tech savvy, MS Office including developing/manipulating data and presentations, SharePoint, Trello, Tableau.
Language Skills: Bilingualism is considered an asset.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Blue Cross is an equal opportunity employer.
Job Segment: Medical, Developer, Pharmacy, Business Development, Sharepoint, Healthcare, Technology, Sales