Night Auditor
Atrium Inn Vancouver
Vancouver, BC

The Atrium Inn Vancouver is looking for a full time Night Auditor that will report to the Guest Service Manager.

Job Responsibilities:

  • Audit all charges and postings, correcting work as necessary.
  • Prepare reports as required.
  • Check guests in and out of the hotel in an efficient and professional manner.
  • Process all payments according to hotel requirements.
  • Answer inquires and accepts reservations, both in person and by telephone.
  • Promptly address and resolve all guest concerns or complaints, referring to GSM when necessary.
  • Communicate relevant information to hotel associates at shift changes.
  • Maintain a friendly, professional and courteous demeanor at all times.

Qualifications:

  • Previous night audit or accounting experience required.
  • Must have high school diploma or equivalent.
  • Knowledge of Opera PMS required.
  • Experience in all aspects of customer service.
  • Communicate effectively with guests and hotel associates, both verbally and in written form.
  • Manage one's time with minimal supervision.
  • Must be willing and able to work overnight shifts (11pm to 7am).
  • Must be available to work on week days, week-ends and holidays.

Job Type: Full-time

Salary: $16.00 /hour

Experience:

  • Night Audit: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Language:

  • English (Required)