Overview
Bloor Street Fitness & Boxing is looking for a friendly, energetic, Front Desk Associate to join our team. As the first point of contact for our members and guests, you will play an important role in creating a welcoming environment and ensuring the gym operates smoothly on a daily basis.
Customer-service focused, organized, reliable, and comfortable working in fitness environment. You will interact with members, assist with memberships and inquiries, support daily gym operations, and help create a positive experience for everyone who walks through our doors.
Responsibilities
- Greet guests and visitors warmly, providing a friendly and professional first impression.
- Membership sales
- Manage answering phone with following up on leads, directing calls accurately and efficiently.
- Handle guest check-ins and check-outs.
- Provide excellent customer service by addressing inquiries, assisting with requests, and resolving issues promptly.
- Maintain front desk operations by managing appointments, reservations, and visitor logs.
- Keep the reception area organized, tidy, and welcoming at all times.
Qualifications
- Experience in front desk or customer service roles preferred;
- Strong phone etiquette skills.
- Excellent customer service skills with a friendly, approachable demeanor.
- Ability to handle multiple tasks efficiently in a gym environment.
- Knowledge of basic fitness industry
Join us in creating a vibrant environment where your energy and dedication make every guest feel valued!
Pay: $20.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site gym
Work Location: In person
