About Us:
TST-CF Express is Canada's leading provider of time sensitive, less than truckload (LTL) North American transportation services. Since 1928, we've offered unparalleled quality service and customer support, while utilizing the most current technology available to the industry. We are now looking for a Customer Solutions Expert (Hiring Immediately) to join our team in Calgary.
Job responsibilities:
Our Customer Solutions Experts are responsible for assisting customers within all aspects of customer service in the transportation industry in a fast-paced call center environment including but not limited to the following:
- Tracking/tracing
- Pricing
- Sales
- Accounts receivable
- Claims
- Service recoveries
Qualifications
- Must be Biligual (English/French). French speaking is an asset
- Effective verbal and written communication skills
- Strong organizational and computer skills – with a working knowledge of Microsoft Office applications
- Superb organizational time management and multitasking skills
- Ability to work effectively with both internal and external customers
- Ability to effectively prioritize situations to handle urgent issues first
- Experience in the Transportation industry would be considered an asset
- Must have own reliable transportation
How to Apply:
Interested candidates are invited to submit their cover letter and resume on indeed.
We thank all applicants for their interest, however only those who meet the above qualifications will be contacted.
TST-CF Express is a division of TFI International. Please indicate in your cover letter if you do not wish your resume to be considered for other positions that you may be qualified for.
We appreciate interest from the Staffing industry; however, we respectfully request no calls or unsolicited resumes from Agencies at this time.
TST-CF Express is committed to Employment Equity and encourages applications from all qualified women and men, including aboriginal peoples, persons with disabilities and visible minorities
Job Type: Full-time
Experience:
- customer service: 2 years (required)
