Req ID: 107211
Location: Northern Zone, Colchester East Hants Health Centre
Department: IMIT HIS Switchboard CEH
Type of Employment: Hourly FT long-assignment (100% FTE) x 1 position(s)
Union Status: CUPE
Posting Closing Date: 1-Mar-21
Applications are accepted until 11:59 PM on the Closing Date.
Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.
Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.
Reporting to the Manager of Health Records, the Equipment Operator operates patient and department switchboards to ensure optimum access to communication network for patients, staff and public. This position aids in overall patient care by performing clerical functions including but not limited to registration, communications (switchboard) and other health information related duties such as dispositions and generating reports as required. Cross training with Registration and Admitting is required.
The position also involves:
Answer and screen outside calls, relaying clients to the proper department or extension numbers, transferring and holding calls, as necessary.
Answer and screen in-house calls to provide effective communication for all departments, clinical staff and patients, including requests for emergency pages.
Assist with communication of alarm (code) occurrences
Other job related duties
Grade XII plus one year related experience OR graduate of a recognized one year office, admin, or business course
Graduate of an approved Medical Terminology course is required
Demonstrated skills and experience with Windows and Microsoft applications including Word, Excel and Outlook required
Maintains high degree of confidentiality at all times is required
Related hospital exposure is required
Strong organizational and prioritization skills and the ability to manage multiple tasks required
Demonstrated skill in working collaboratively and effectively with others
Ability and willingness to meet challenges and adapt to changing situations essential
Competencies in other languages an asset, French preferred
PLEASE NOTE: Applicants relying on equivalent education and/or experience must demonstrate such equivalency in their applications. Candidates will not be considered for an interview if applications are incomplete or missing information.
Hours of Work
Long assignment full-time position; 70 hours biweekly
Beginning March 14, 2021 with an expected end date of March 12, 2022
Dates are approximate and subject to change
This position consists of rotating shifts and will require shift work on days, evenings weekends and holidays
$20.0857 - $21.9045 hourly
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.
Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.
Criminal Record Check
Proof of education & training certifications
Proof of any additional required qualification
Valid registration with the relevant licensing body
Submission of immunization record along with health assessment documentation
Proof of SIN number
Hiring Process will depend on the timeliness of delivering the above. This is a Admin Professionals bargaining unit - CUPE position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.
Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.
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