Learning Specialist
CAA Club Group
Thornhill, ON


As Canada's largest automobile association, we are passionate about keeping our Members safe-- whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our two-million Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development-- and we regularly recognize their achievements and outstanding results.

We work hard and play hard. We're about doing what's right, and feeling good about it.

CAA Club Group’s Learning & Development department is seeking a highly-motivated individual to join our team as a Learning Specialist. Reporting to the Director of Leadership Development, you will work in partnership with the business to design, develop, revise and facilitate training programs based on the needs of our business.

In this role, you will be working on things like:

  • Designing and developing in person training programs and creating eLearning training that engages learners at multiple levels
  • Creating eLearnings using a variety of courseware development tools (Captivate and Storyline), as well as knowledge of current eLearning and eLearning technologies
  • Facilitating training programs
  • Managing the end-to-end training curriculum and manage multiple inter-related projects to completion on schedule
  • Scoping out detailed training requirements and needs analysis


  • Post-Secondary degree/diploma, preferably in Adult Education or related field
  • Minimum 5 years’ experience in the area of learning and development or adult education
  • Valid G or G2 class driver’s license
  • Strong communication skills, both written and verbal
  • Strong analytical and computer skills
  • Excellent organization skills and ability to work independently and take initiative to deliver results

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA SCO will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Job Type: Full-time


  • learning: 5 years (Preferred)


  • G (Required)