Be the Heart of Our Patient Experience
Are you passionate about helping people and creating exceptional client experiences? Do you thrive in a fast-paced, collaborative healthcare environment where no two days are the same?
We're looking for a friendly, organized, and proactive Medical Office Assistant / Receptionist to join our growing boutique clinic. As the first point of contact for our clients, you'll play an essential role in creating a welcoming, professional, and seamless experience from the moment they walk through our doors.
Our clinic takes an integrative, evidence-based approach to healthcare, combining advanced diagnostics, preventative medicine, and personalized care to help our clients optimize their health, improve longevity, and live healthier lives.
If you're someone who enjoys building relationships, staying organized, and making a meaningful impact every day, we'd love to meet you.
What You'll Do
You'll be a key member of our administrative team, helping ensure the clinic runs efficiently while delivering an exceptional patient experience.
Your responsibilities will include:
- Welcome clients with warmth, professionalism, and genuine care
- Answer incoming phone calls and respond to client inquiries
- Schedule and coordinate appointments for practitioners and clients
- Maintain accurate patient records using our Electronic Medical Record (EMR) system
- Assist with client registration, intake, and documentation
- Coordinate daily clinic operations and administrative workflows
- Monitor and order medical and office supplies
- Support physicians and the operations team with administrative tasks
- Assist with additional clinic projects and responsibilities as needed
What You Bring
We're looking for someone who is:
- Passionate about providing outstanding customer service
- Friendly, professional, and confident communicating with clients
- Highly organized with exceptional attention to detail
- Able to multitask and prioritize in a busy clinical environment
- A collaborative team player who takes initiative
- Reliable, adaptable, and eager to learn
Qualifications
- Minimum 2 years of experience in a medical office or healthcare setting
- Post-secondary education in Medical Office Administration, Healthcare Administration, or a related field
- Working knowledge of medical terminology
- Strong computer skills and confidence learning new software
- Excellent written and verbal communication skills
Bonus Skills (Nice to Have)
Experience with any of the following is considered an asset:
- Accuro EMR
- QuickBooks
- Venipuncture
Why Join Us?
At our clinic, you'll be more than a receptionist—you'll be an important part of a team that's transforming the way people approach their health.
We offer:
- Competitive compensation
- Dental and vision benefits
- Tuition reimbursement and support for professional development
- A collaborative, respectful, and positive workplace culture
- Opportunities to grow your career within an expanding healthcare practice
- The chance to make a meaningful difference in our clients' health and wellness journey every day
Schedule
- Full-time, permanent
- Monday to Friday
- Day shift (8-hour shifts)
Location
This is an in-person position based in Etobicoke, Ontario. Applicants must be able to reliably commute or relocate prior to their start date.
We'd Love to Hear From You
If you're an enthusiastic healthcare professional who enjoys creating exceptional patient experiences and wants to grow with an innovative, patient-focused clinic, we encourage you to apply.
Join us and help redefine what exceptional healthcare looks like—one patient at a time.
Pay: From $50,000.00 per year
Work Location: In person
