Senior Property Manager
University Research Center | Calgary, AB
Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.
For more information, please visit www.bgo.com
BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.
The Opportunity: We are looking for an individual that is passionate about property management. This person will be responsible for planning, organizing, implementing and controlling all aspects of the operation of the assigned portfolio.
What You Will Do:
Operational Oversight
- Oversee day to day management of the property.
- Supervise and/or develop appropriate operating procedures for the properties ensuring legislative or regulatory requirements are adhered to and emergency response procedures are regularly updated.
- Complete consistent and regular property inspections to ensure high standard of operation and appearance at all times.
- Tender and manage capital projects including building improvements and leasehold improvements.
- Administer leases to ensure all requirements are met.
- Work cooperatively with Leasing to support achievement of budgeted leasing projections.
- Remain current regarding changes to the market area, business trends, competitor's activities, community initiatives and other matters affecting the property.
Customer Service
- Ensure excellent tenant relations through consistent personal contact and excellent customer service.
- Oversee bi-annual tenant surveys, ensuring distribution, follow up, planning and resolution to the satisfaction of the tenant.
Finance and Reporting
- Responsible for property revenue and expenses including preparing and operating within an approved budget; analyzing monthly financial statements and preparation of monthly management report; ensure tenant billings and year-end adjustments are correct and conform with lease.
- Implement & monitor the budget for the property; including review and where applicable initiate all leasing activity.
- Prepare monthly detailed reports for the property to be submitted to the client.
- Oversee accounts receivable to ensure they are maintained at an acceptable level.
- Other duties as required and assigned.
Who You Are:
- Experience - 4+ years of related experience with a multiple-site portfolio, post-secondary courses in property management or a university degree, combined with a strong service ethic commitment.
- Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with BGO’s objectives; ability to exercise confidentiality
- Organizational/Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate
- Decision Making Skills – Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
- Computer Skills – Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi an asset
- Police Clearance – A criminal verification check is required for employment.
At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] and include: Job posting #, your name and your preferred method of contact.
We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.
