Collections & Payable Clerk
City of London
London, ON
Reports to the Accounts Payable and Processing Supervisor. Coordinates follow-up of all overpayments and assignment monies, providing assistance in recording of cash receipts, and signing and distribution of welfare cheques and other general office functions.
Work Performed
Monitors and maintains assignments and overpayment records ensuring accuracy.
Provides follow-up on overpayment and assignment for payment and other related issues including liaison with clients, financial institutions and retail stores.
Provides direction to staff in recording of cash receipts.
Maintains liaison with clients, caseworkers, case assistants, managers, eligibility investigators and other agencies to resolve outstanding issues and inquiries.
Provides monthly statistical reports on results including recoveries and outstanding debts.
Prepares documentation for cheque production handling, collections and related activities for cases referred by caseworkers.
Operates a cheque inserter machine and distributes General Welfare Assistance and related cheques.
Receives, processes and monitors all returned cheques, preparing reports on updated cheques information and maintains and reconciles, both bus tickets and bus pass floats for Ontario Works.
Prepares accounting entries and performs data input on assignments, overpayments and receipts, and other various general clerical functions.
Assists the manager in providing feedback based on experience as it relates to the development of new work methods, procedures and assists in updating manuals and related documentation.
Performs related duties as assigned.
Six months from a Community College Office Administration Diploma.

Six months to one year related experience.

Specialized Training and Licenses

Skills and abilities in the following areas are necessary:
Typing speed required is 50 w.p.m.
Demonstrated proficiency in word processing, spreadsheets and various software.
Compensation Range $34,846 to $50,620 (Level 6)
Other Information
Current hours of Work: Monday to Friday from 8:30 a.m. to 4:30 p.m.
These hours of work are subject to change in accordance with the Collective Agreement and may include evening hours and Saturdays.
Important Instructions
NOTE: Applicants may be required to complete a job related test.


Please note successful candidates will be asked to provide a Criminal Records Check, dated within the last six months. This documentation would not be required until further in the recruitment process (following the interview stage if selected).