We are seeking a part time Customer Service Representative with flexible hours
MUST have a valid drivers license, minimum G2
Primary responsibilities include:
- Support the site manager with facility operations
- Answer phone inquiries from active and prospective customers
- Show storage units and explain terms of rental agreement
- Prepare rental contracts for customers
- Perform general routine property clean up and minor repair work
- Ensure all vacant storage units are clean, dry, secure, and available for new customers
Click on the link below to learn more about the job.
https://www.youtube.com/embed/Z7bFOd9Y2ZU
U-Haul offers:
- Very Competitive Pay
- Flexible Hours
- Uniforms Provided
Requirements:
- 2+ years of customer service experience
- Basic computer skills and knowledge
- Well-developed oral, written, and presentation skills, as well as the ability to interact with others
- Ability to speak clearly and persuasively in positive or negative situations and responds well to questions
- Valid driver’s license and the ability to maintain a good driving record to operate commercial motor vehicles
- Adhere to all local state and federal vehicular regulations while driving
Education/Training:
High School Diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
COVID-19 precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
- Answer incoming customer inquiries
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
Work Remotely
Job Types: Part-time, Permanent
Salary: From $16.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All customer are required to wear a mask, sanitizer available for all customers and staff
Application question(s):
- Drivers license is required
Education:
- Secondary School (required)
Experience:
- customer service: 1 year (preferred)
Licence/Certification:
- drivers license (required)