About us:
Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.
Our culture here at Peoples Group is formed by our values: Trustworthy, Creative, Willing. We believe people don't choose a company to work for, they choose a company to join. We prioritize risk-based practices and procedures in order to remain risk intelligent and compliant. We value people, building relationships, and focusing on strengths; we execute with passion.
About the work environment:
Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.
We are hiring for this position out of our Toronto office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.
About you:
You are a self-motivated and proactive analyst with a strong work ethic in fraud and risk management. You are curious with a proven track record in investigations. You have extensive experience working in merchant payments. You think ahead and can suggest contingency plans for ongoing risk issues. You are comfortable with a fast-paced work environment, interpreting large quantities of data for on-going reviews of Peoples merchant acquiring business.
About the qualifications:
- 3-4 years of experience in payment risk.
- Bachelors Degree in a relevant field.
- A team player with excellent communication skills.
- A critical thinker and problem solver with strong attention to detail.
About the day-to-day:
- Complete daily reviews of flagged merchants or transactions across multiple systems.
- Independently dive into systems and data to find suspicious activity and trends.
- Create reports and presentations outlining fraud and chargeback performance for clients.
- Provide risk recommendations to internal and external stakeholders.
- Conduct regular touchpoint meetings with clients.
- Conduct investigations on suspicious activity, including preparing investigative reports with findings and recommendations gathered from analysis of account history and source documents.
- Constantly learning and adapting to new processes, procedures, products, and clients within a fast-paced environment.
Annual Compensation:
Peoples Group is pleased to offer employees a competitive annual salary and discretionary profit share opportunity. Salary for this position will vary between $60,000 and $65,000 per year depending on the knowledge, skills, abilities & experience that the chosen candidate possess. As part of our recruiting process, shortlisted candidates will be asked their salary expectations for this position.
Help us get to know you better by answering our application questions! Your participation is an expected and essential part of our selection process.
NOTE: Please accept our utmost appreciation for your interest; however only those applicants under consideration will be contacted. Peoples Group is an Equal Employment Opportunity employer.
Preferred
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Bachelor's degree or better in Business Economics
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Bachelor's degree or better in Finance
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Bachelor's degree or better in Criminology and Criminal Justice
