About Riada
Riada has been a trusted partner to mechanical contractors, engineers, and building owners across Western Canada for over 30 years. We represent leading manufacturers in HVAC, plumbing, hydronics, and domestic water systems, providing technical sales, application support, parts, and service.
Our service team supports a growing portfolio of commercial, institutional, and multi-family buildings throughout British Columbia. We are looking for a skilled HVAC/R Service Technician who enjoys hands-on field work, troubleshooting mechanical systems, and delivering excellent customer service.
The Opportunity
This is a field-based service role focused on diagnosing, maintaining, repairing, and commissioning commercial HVAC/R and mechanical systems.
You will work closely with Riada's Service Manager and technical teams while supporting contractors, building operators, and owners throughout BC.
This position is ideal for a technician who enjoys solving problems, working independently, and building strong relationships with customers.
Key Responsibilities
Service, Maintenance & Repairs• Perform preventative maintenance on commercial HVAC/R and mechanical systems.
- Troubleshoot and repair equipment in the field.
- Diagnose refrigeration, heating, hydronic, and domestic hot water system issues.
- Respond to service calls and provide timely solutions.
- Complete detailed service reports and document work performed.
- Identify worn or failing components and recommend corrective actions.
Equipment Start-Up & Commissioning• Assist with equipment start-ups and commissioning activities.
- Verify equipment operation and performance.
- Support contractors and owners during project turnover.
Customer Service• Communicate professionally with contractors, building operators, and owners.
- Provide clear explanations of issues, repairs, and recommendations.
- Maintain Riada's reputation for technical expertise and responsive service.
Safety & Administration• Follow all company and site safety requirements.
- Maintain service records, reports, and documentation.
- Coordinate parts and materials with Riada's internal team when required.
Qualifications
Required• Red Seal HVAC/R Technician certification OR
- Valid Refrigerant Handling / ODP Certificate with commercial HVAC/R service experience.
- Minimum 3 years of experience servicing commercial HVAC/R equipment.
- Strong troubleshooting and diagnostic skills.
- Experience working with refrigeration systems, heat pumps, hydronic systems, or commercial HVAC equipment.
- Valid Class 5 Driver's License.
- Ability to work independently in the field.
- Strong communication and customer service skills.
- Comfortable using mobile devices, email, and basic Microsoft Office applications.
Preferred• Red Seal Plumber certification.
- Experience servicing:
- • Heat pumps
- Commercial water heaters
- Hydronic systems
- Pumps and booster systems
- Air handling equipment
- Additional certifications in Gas Fitting, Electrical, or BPVR.
- Experience working with commercial, institutional, healthcare, or multi-family buildings.
- Familiarity with equipment from manufacturers such as:
- • PVI - Domestic Water Systems
- Lync - Heat Pump Systems
- Grundfos - Pumping & Hydronics
- Tempeff - Are Handling Systems
- Or other similar manufacturers are a bonus
What We Offer
- Competitive compensation based on experience and certifications.
- Company vehicle or vehicle allowance (if applicable).
- Extended health and dental benefits.
- Factory training from industry-leading manufacturers.
- Ongoing technical development and certification support.
- Stable, year-round work with a growing service department.
- Opportunity to work on high-quality HVAC, hydronic, and domestic water systems throughout BC.
- Supportive team environment backed by experienced technical sales, engineering, and service professionals.
Why Join Riada?
At Riada, you'll work with respected manufacturers, modern mechanical systems, and a team that values technical expertise, integrity, and customer service. We invest in our people and provide opportunities to grow your skills while working on interesting and challenging projects across British Columbia.
Riada Sales is an equal opportunity employer and welcomes applications from all qualified candidates.
