Store Sales & Operations Manager
Gymverse Inc. – Parkland Mall, Red Deer, AB
Gymverse is looking for a responsible, sales-driven Store Sales & Operations Manager to take ownership of the day-to-day performance of our retail store.
This is not a typical retail position where you simply come in, complete your shift, and leave.
We are looking for someone who thinks like a manager and takes responsibility for the store, the team, sales performance, customer experience, and overall standards.
The right person should be someone we can trust to manage the store even when the owner is not physically present.
How This Role Works
This is a unique management position.
You will:
- Work approximately 1–2 full shifts per week inside the store
- Visit the store for shorter 15–30 minute check-ins when required
- Handle certain management responsibilities remotely throughout the week
- Oversee the performance of the other sales employees working different shifts
- Make sure the store is operating properly across the full 7-day retail week
You do not need to physically work at the store seven days per week.
However, you are expected to know what is happening in the store and take responsibility when something needs attention.
Your Main ResponsibilitiesSales Management
- Achieve your own sales targets while working in-store
- Set and monitor sales targets for other sales representatives
- Review daily and weekly store sales performance
- Coach employees on selling, upselling, product recommendations, and customer service
- Identify why sales are below target and take action to improve them
- Make sure employees are actively selling rather than simply standing behind the counter
Team Management
- Manage approximately 2 sales representatives working different shifts
- Create and coordinate staff schedules
- Make sure scheduled shifts are properly covered
- Handle attendance, punctuality, performance, and employee accountability
- Communicate with employees throughout the week
- Step in when an employee issue affects store operations
- Maintain a reliable team so the store is never left without proper coverage
Hiring & Performance
You will have responsibility for maintaining a strong team.
This includes:
- Interviewing potential new employees
- Training new sales representatives
- Monitoring employee performance
- Coaching employees who are underperforming
- Recommending or making staffing changes when necessary
- Finding and interviewing stronger candidates when a team member consistently does not meet expectations
We do not want poor performance to continue for months without action.
Social Media & Store Marketing
Our store team also creates social media content.
You will be responsible for:
- Making sure employees are creating the required content
- Reviewing the quality of content before or after posting
- Making sure content represents Gymverse professionally
- Participating in store content yourself when required
- Helping generate ideas for promotions, products, offers, and in-store marketing
- Making sure social media activity supports store traffic and sales
Store Operations
You will also oversee:
- Store cleanliness and presentation
- Inventory organization
- Product displays
- Pricing and promotional displays
- Customer service standards
- Opening/closing procedures
- Employee communication
- Daily operational issues
- Ensuring assigned tasks are actually completed
The Person We Are Looking For
We are looking for someone who:
- Has a strong sense of responsibility and ownership
- Is highly reliable
- Has previous retail, sales, supervisory, or management experience
- Understands that a management position comes with accountability
- Is confident managing employees
- Is comfortable having difficult conversations when required
- Can motivate a sales team
- Can sell personally, not just manage others
- Can work independently without needing constant supervision
- Is organized and follows up on tasks
- Can solve problems instead of only reporting problems
- Is comfortable interviewing and training employees
- Understands social media and basic content creation
- Communicates professionally with both customers and staff
Experience in fitness, supplements, apparel, sports nutrition, gyms, or fitness retail is a strong advantage.
Reliability Is Extremely Important
Please apply only if you are looking for a position where you can take long-term responsibility.
We understand that genuine emergencies happen.
However, this role is not suitable for someone who regularly cancels shifts at the last minute, frequently changes their availability, or needs constant follow-up from management.
If you are responsible for a scheduled shift and an issue comes up, we expect proactive communication and proper coordination of coverage according to company procedures.
We need someone who treats the store's operations seriously.
What Success Looks Like
A successful manager should be able to say:
“I know how the store performed today, I know how my employees are performing, I know whether our sales targets are being achieved, and if there is a problem, I am already working on fixing it.”
That is the level of ownership we are looking for.
Schedule
This position is designed around management responsibility rather than requiring you to stand inside the store every day.
Expected structure may include:
- Approximately 1–2 full in-store shifts per week
- Short store visits/check-ins when required
- Remote management and employee follow-up during the week
- Flexibility based on store needs
Exact scheduling will be discussed during the interview.
Compensation
Competitive manager-level compensation.
Pay will be discussed during the interview based on:
- Previous management experience
- Retail sales experience
- Leadership ability
- Availability
- Ability to manage sales and staff independently
There may also be opportunities for performance-based incentives tied to store results.
Before You Apply
Please do not apply simply because you are looking for a few retail shifts.
We are looking for someone who wants to manage a business location, lead a team, increase sales, maintain standards, and take ownership of results.
If you are someone who enjoys responsibility, sales, leadership, fitness, and building a high-performing retail team, we would like to hear from you.
Job Type: Store Sales & Operations Manager
Location: Gymverse Inc., Parkland Mall, Red Deer, Alberta
Work Arrangement: In-store + flexible remote management
Pay: $44,939.75-$116,241.05 per year
Benefits:
- Flexible schedule
- Store discount
Work Location: In person
