Job Purpose
Bio-Ag is seeking an organized and proactive Office Administrative Assistant to support the daily operations of our Wellesley office. This position will start part-time (3 days per week) until December 2026 and will transition to a full-time schedule (5 days per week) beginning in December 2026. Working days are flexible, with regular hours of 8:30 a.m. to 5:00 p.m. The successful candidate will assist with customer service, sales administration, shipping logistics, office coordination, and other administrative functions to support the continued success of our team and customers.
Duties and Responsibilities
Administrative & Office Support
- Coordinate communication between customers, vendors, and staff.
- Prepare internal sales and production documents.
- Maintain organized records, files, and office documentation.
- Assist with general office tasks and day-to-day administrative support.
Customer Service & Order Support
- Answer customer calls and emails professionally.
- Prepare and process sales orders accurately.
- Support customer service follow-up as needed.
Shipping & Inventory Support
- Schedule courier shipments.
- Assist with third-party long-distance shipment coordination.
- Support inventory-related tasks, including floor stock counts and projected product requirements as backup.
Marketing & Event Support
- Assist with content for websites, blogs, social media, newsletters, and other marketing materials.
- Support marketing events such as trade shows, promotions, and product launches.
- Help maintain Bio-Ag’s brand consistency across marketing platforms.
Qualifications
· University degree or college diploma in Business Administration, Office Administration, Marketing, Communications, Agriculture Business, or a related field.
· Equivalent education and relevant experience may also be considered.
· Strong written and verbal communication skills.
· Proficiency with Microsoft Outlook, Word, and Excel.
· Experience with Canva, social media, or other design/editing tools is considered an asset.
· Strong attention to detail, organization, and time management skills.
· Comfortable working in an office/manufacturing environment.
· Must be able to work on-site in Wellesley and have reliable transportation, as public transportation is limited.
Key Competencies
· Coordinate communication between customers, vendors, and internal staff.
· Prepare internal sales and production documents accurately.
· Process sales orders while ensuring data accuracy and attention to detail.
· Answer customer calls and emails in a professional and helpful manner.
· Schedule courier shipments and support third-party shipping coordination.
· Assist with inventory-related tasks, including floor stock counts and product requirement tracking as backup.
· Support marketing activities, including social media, newsletters, website content, event preparation, and brand consistency.
· Assist with special projects, office organization, and other administrative duties as required.
Working Conditions
· Interaction with vendors/customers
· Ability to lift boxes up to a 25lbs weight (occasionally)
· Occasional walking through warehouse/manufacturing areas
· Ability to stand for short periods during inventory counts
· Ability to work safely around manufacturing operations
· Operation of computer and extended periods of time looking at screen
· Working in an open-concept office environment
Why Join Us?
· Gain hands-on experience in office administration, customer service, marketing, and agricultural business operations.
· Work with a supportive, family-owned company based in Wellesley, Ontario.
· Paid position: $22.50/hour.
· Free on-site parking.
· Casual and respectful workplace environment.
· Team potluck events and a friendly workplace culture.
· HCSA benefits, if applicable.
Employment Type & Schedule
Employment Type: Full-Time Permanent (Transition Schedule)
This position will begin on a part-time basis until December 2026, with the successful candidate
working 3 days per week. Starting December 2026, the position will transition to a full-time schedule
of 5 days per week. Working days are flexible and will be determined in collaboration with the
successful candidate and business needs.
Hours of Work:
· Part-time: 3 days per week until December 2026
· Full-time: 5 days per week starting December 2026
· Regular working hours: 8:30 a.m. to 5:00 p.m.
· Some flexibility in scheduling may be available
Additional Information
*Bio-Ag is committed to providing accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to contact us.
* Important to note that this position is in person, located at our Head Office in Wellesley, ON. (15- minute drive west from Waterloo).
ABOUT BIO-AG
Bio-Ag is a family-owned agricultural manufacturing and distribution company based in Wellesley, Ontario. We are committed to helping farmers enhance livestock health, crop yields, and soil quality through sustainable and innovative agricultural solutions. As farmers ourselves, we understand the industry’s challenges and work tirelessly to provide solutions that improve productivity and sustainability.
EQUAL OPPORTUNITY EMPLOYER
At Bio-Ag, we believe in fostering an inclusive and diverse workplace. We encourage applications from individuals of all backgrounds, including visible minorities, women, Indigenous peoples, persons with disabilities, and members of the LGBTQ+ community. We are committed to fair hiring practices and equal employment opportunities.
APPLICATION DETAILS
· Resume.
· Cover letter outlining relevant experience.
· A short video (approximately 2-3 minutes) introducing yourself and explaining:
o Why you are interested in joining Bio-Ag.
o What interests you most about this position.
o How your education and experience have prepared you for this role.
Please send all application materials to:
· [email protected]
· Email Subject Line:
Application – Office Administrative Assistant
Only candidates selected for an interview will be contacted.
Bio-Ag is committed to fair and accessible hiring practices and will provide accommodations throughout the recruitment process upon request.
Important: Please do not apply through Indeed. To be considered for this position, applicants must submit their résumé, cover letter, and unofficial transcript to [email protected] with the subject line "Office Admin Assistant Application – [Your Name]". Applications submitted through Indeed will not be reviewed.
Pay: $22.50 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Application question(s):
- Did you follow the application instructions and send your résumé, cover letter, and transcript to [email protected]? Applications submitted through Indeed will not be considered.
Willingness to travel:
Work Location: In person
