Paint Sales Associate maintains outstanding customer service. Performs all assigned tasks with sufficient speed and accuracy to support store efficiency and high level of customer satisfaction.
DUTIES / RESPONSIBILITIES:
- Promote Home’s Paint Loyalty Card to customers to ensure they are aware of the advantages.
- Design and implement attractive in-store displays
- Able to learn quickly and retain a large amount of specific product knowledge.
- Have knowledge of colour matching, or willingness to learn process
- Greet and verbally communicate with customers, management, and staff both in person and by telephone.
- Operate all point-of-sale equipment, including the cash register, with sufficient speed and accuracy.
- Follow proper procedures according to store policy regarding returns and refunds.
- Ensure customers have had a positive shopping experience; take steps to rectify if they haven’t.
- Assist customers who need advice, information, or directions
- Maintain price information (flyers, in-store promotions, etc.) for reference when customer price inquiries arise.
- Be familiar with items in stock and yard inventory, including product use and operation.
- Watch for shoplifting and act according to store policy.
- Knowledge on all promotions through the deferral program. Ability to quickly promote and utilize the points program to give customer’s optimal value.
- Keep the store tidy; clean the store and check-out area at the end of the shift.
- Attend store meetings, training sessions, etc. as required.
- Follow all Dress codes including no tights, no ripped pants, and no sandals.
- Keep the area around workstations clean, organized, and able to serve the customers with any purchases. Dust and maintain the sales area around cash and ensure stock is front faced, priced, and visually appealing.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management to have the situation corrected.
QUALIFICATIONS:
- High School Diploma or equivalent.
- Retail experience is an asset.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Good mathematical skills.
- Ability to work co-operatively in a team atmosphere.
- Willingness to continually develop professional skills and knowledge base.
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
- Wellness program
Location:
- Truro, NS B2N 5N6 (required)
Work Location: In person
