Company description
Fogtown is locally-owned and is putting down strong roots in the area - we come from here and we we love our neighbourhood and want to give back however we can. We are all about the customer experience. We want customers to choose Fogtown for what we are, which is a killer combo of value, selection and service.
Job description
We offer a competitive compensation package and a unique retail environment. We provide regular education and training and want you and the rest of the team to always be adding to your skills and knowledge. It's a dynamic sector that is constantly evolving. Customer satisfaction is our number one goal, so if you are serious about customer service we want to meet you!
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Why us?
- Great, hands-on leadership
- Positive inclusive team environment
- Cross-training, continuous learning and an opportunity for growth: there is nothing like getting in on the ground floor with a growing local chain
- We only promote from within - lots of room to move up for motivated and qualified team members
- Employee recognition programs, performance incentives and social events
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Requirements and Qualifications:
- Pre-employment Criminal Record Check
- CannSell Ontario Standard Certificate (if you haven't got it yet, don't worry)
- A deep understanding of cannabis, or the desire and ability to develop an in-depth understanding of it
- Ability to diplomatically and professionally interact with customers at all times
- Meet the physical demands of a retail environment including transporting up to 20 kg
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Typical responsibilities of the job include:
- Engaging with customers to understand their cannabis needs
- Greeting customers at the door
- Accurate product knowledge
- Using tablets for real-time order processing
- Cultivating, growing and retaining a loyal customer base
- Fulfill orders
- Cashing out customers
- Comprehending, applying, following and enforcing industry regulations
Fogtown is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Full-time hours: 30+ per week
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- Please rate your cannabis knowledge on a scale from one to 10, with one being none and ten being an encyclopedic knowledge of strains, brands, products and effects.
Licence/Certification:
Work Location: In person
