Slot Technician Supervisor
Casino Ajax
Ajax, ON

Are you excited about electronics and love to lead teams? This may be the position you have been looking for. You will be responsible for creating a memorable experience for our patrons by ensuring your team is maximizing uptime of the slot machines with preventative maintenance and repair. You will help keep the excitement on the gaming floor by leading projects such as theme conversions and slot machine moves. Your strong presence on the gaming floor will be vital to your management of people and interacting with customers while delivering exceptional customer service. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.

The successful candidate will possess:

  • Post-secondary education in a relevant field
  • One or more years of experience in a leadership role
  • The ability to troubleshoot electronic equipment
  • Strong managerial skills and familiarity with a high-volume, fast paced, shift-work environment
  • Working knowledge of computer software and the ability to learn new software and systems
  • Excellent organizational, interpersonal, analytical, communication, customer service and problem-solving skills
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
  • Smart Serve certification

Job Type: Full-time

Experience:

  • leadership role: 3 years (Required)
  • slot repair: 1 year (Required)