We are hiring a Dental Receptionist with:
- Minimum 1 year Canadian dental office experience (REQUIRED)
- Strong English communication skills – written and spoken (required)
- Exceptional customer service skills – professional, calm, solutions-focused
- High emotional intelligence – able to read situations, communicate respectfully, and handle sensitive patient concerns
- Strong reliability and punctuality
- Ability to take direction well and follow office protocols
- Comfort with multi-tasking in a fast-paced environment
- Coordinate and present treatment plans clearly and compassionately
- Lead daily administrative functions and support fellow team members
- Oversee scheduling, insurance processing, billing, and patient communications
Key Responsibilities:
- Greet, check-in, and check-out patients
- Manage phone calls and email communication
- Schedule and confirm appointments
- Process payments and direct billing
- Verify insurance
- Maintain accurate patient records and follow privacy protocols
- Support the team with administrative and clinical coordination tasks as needed
Requirements:
- Canadian dental office experience
- Dental practice management software knowledge (preferably Tracker)
- Ability to problem-solve and communicate clearly
- Professional presentation and phone manner
Pay: $24.00-$34.00 per hour
Benefits:
- Dental care
- On-site parking
Work Location: In person
