As a Mountain Bike Guide/Instructor, the day is spent riding Big White’s expanding mountain bike terrain providing guided tours, tips to the riding public and instruction for those wishing to improve their riding skills. A Bike Guide is responsible for the planning and implementation of safe and fun guided bike tours and lessons for guests at Big White.
Duties and responsibilities include:
Ensuring the safety of clients and fellow workers by working in a safe manner
Planning, organizing and conducting tours/lessons in accordance with the Professional Mountain Bike Instructors Association (PMBIA) standards and Big White progression levels
Providing positive feedback to participants
Ensuring effective public relations, and problem solving as required
Working cooperatively and maintaining ongoing communication with other program staff
Taking appropriate action to deal with incidents, problems and emergencies as outlined in department policies and procedures
Minimum Level 1 PMBIA course or equivalent
Strong interpersonal skills.
Strong communication skills.
Good physical condition
A satisfactory criminal record check
Previous mountain bike instructing or coaching experience
Instructing or coaching experience in other sports
Strong mountain bike skills
Local trail knowledge
Similar guest service or sales experience
Safety awareness is very important. All Mountain Bike Guides/Instructors must know and adhere to the safety protocols established at Big White. While at Big White Ski Resort, the Mountain Bike Guide/Instructor must always be aware of safety concerns for the staff, public and themselves. If unfamiliar with safety procedures, guides/instructors are expected to request their supervisor to provide training.
Ability to assist a fallen bike rider back onto their bike
Ability to lift 40lbs/18kg
Ability to bike for up to 6 hours a day
First week in July - Labour Day weekend 2022 (conditions dependant)
Thursday to Sunday (4 days per week) plus holiday Mondays; up to 6 hours a day
Wages are based on level of certification and experience.