Social Service Worker/Admissions Coordinator
Ontario Seniors Care
Windsor, ON
ADMISSIONS COORDINATOR

POSITION SUMMARY

Our Values

WHAT WE VALUE…
P- PEOPLE
P - PARTICIPATION
E - EXCELLENCE
O - OPENNESS
P - PERFORMANCE
L - LONGEVITY
E - EFFICIENT USE OF RESOURCES

Report To:
Executive Director

Position Over View

Provide orientation, informal education, and support to new residents, families, and friends to promote a sense of comfort, well being, as well as overall empowerment among individuals.

Qualifications

  • Social Service Worker Diploma
  • Previous experience in a geriatric social related field an asset
  • Well developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees and volunteers
  • Excellent written and verbal communication skills
  • Good organizational Skills
  • Second language an asset
Essential Duties

  • Coordinate with the Social Worker on a daily basis for planning, and communicating with the LHIN for admissions
  • Complete the admissions application information documentation
  • Schedule and conduct tours
  • Check residents rooms prior to move in, coordinate maintenance/housekeeping to ensure the room is ready prior to the resident arriving
  • Exit interviews to be completed with discharged families/residents
  • Participate in admission day conference led by Social Worker
  • Host internal events for Community such as Open Houses once per month in conjunction with the Social Worker
  • Complete residents business file by end of admission day
  • Contact family/resident prior to admission to ensure they have information gathered to complete the business file
  • Work with resident/families on the waiting list to ensure information gathered and set up payment process.
  • Ensure collections policy is employed when new admission is not making payment with in 3 days of admission.
  • Required to understand the nature and meaning of quality indicators used by the Home
  • Other duties as assigned and/or indicated in Job Task Inventory
Work Environment

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent, minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.