Company Overview
Erbsville Dental is a dedicated dental practice located in Waterloo, ON, committed to providing exceptional oral health care with a focus on patient comfort and community well-being.
Summary
We are seeking a professional and friendly Dental Office Receptionist to join our team in. In this role, you will be the first point of contact for our patients, ensuring a smooth and welcoming experience that reflects our commitment to quality care and customer service.
Responsibilities
- Greet and check-in patients with warmth and professionalism.
- Manage appointment scheduling and patient records efficiently.
- Handle multi-line phone systems to assist patients and coordinate with staff.
- Maintain accurate electronic medical records using Dentrix and Epic software.
- Provide administrative support to ensure the smooth operation of the front desk.
- Communicate effectively with patients regarding appointments, billing, and treatment plans.
- Uphold confidentiality and adhere to all health and safety regulations.
- Collaborate with dental team members to deliver excellent patient care.
- Qualifications
- Proven experience as a dental receptionist or in a medical office setting is ideal but not required
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to handle patient communication and prioritize tasks effectively.
- Knowledge of dental terminology ideal but not required.
- Friendly, professional demeanor with a commitment to patient satisfaction.
Pay: $20.00-$25.00 per hour
Work Location: In person
