Company Overview
Murray Hydronics Limited is a full-service pump company serving residential, commercial, and industrial customers for over 50 years. Renowned for our expertise and reliable customer service, we provide a comprehensive range of pump solutions across various applications, including heating, sewage, chemical, marine, and more.
Looking for a Reliable, Organized Team Member Who Can Wear Many Hats
We are looking for an energetic, reliable, and self-motivated individual who is interested in learning our industry and becoming a key member of our team.
This role combines customer service, purchasing, inventory management, and administrative responsibilities. Much of the work is process-driven and repetitive in nature, requiring a high level of accuracy, organization, and attention to detail. The successful candidate will be comfortable managing multiple tasks, working independently, and learning technical products and applications
If you enjoy a structured environment, have strong attention to detail, and like learning about technical products and applications, we'd love to hear from you.
Key Responsibilities
- Answer incoming customer calls and assist customers at the front counter.
- Source products and obtain pricing from suppliers.
- Prepare customer quotations and provide sales support.
- Request pricing for new inventory items and maintain accurate product pricing.
- Process purchase requisitions and purchase orders, confirming orders and updating system records.
- Monitor incoming orders and follow up with suppliers to ensure timely delivery.
- Review purchasing and inventory reports to support stock replenishment decisions.
- Receive inventory, organize stock, and maintain accurate inventory records.
- Coordinate shipping, receiving, and customer pickups.
- Assist with inventory spot counts and annual inventory processes.
- Process customer orders and maintain accurate documentation.
- Write up incoming repair and service jobs, take photos, communicate pricing, and notify customers when work is completed.
- Develop product knowledge to assist customers with pump selection and application requirements.
- Identify customer needs and opportunities to expand existing business relationships.
- Support marketing initiatives and new account development.
- Participate in ongoing product and industry training.
- Perform other duties as assigned.
What We're Looking For
✅ Able to work independently and take ownership of responsibilities
✅ Comfortable wearing multiple hats and switching between tasks throughout the day
✅ Strong administrative, organizational, and multitasking skills
✅ Technically inclined with a willingness to learn product applications
✅ Detail-oriented and accurate in their work
✅ Professional and customer-focused
✅ Strong verbal and written communication skills
✅ Comfortable using computer systems and business software
Qualifications
- Excellent communication skills, both written and verbal.
- Strong time management and organizational abilities.
- Ability to manage multiple responsibilities efficiently.
- Computer proficiency; experience with BusinessVision or Spire Systems is an asset.
- Technical aptitude; pump or motor knowledge is an asset but not required.
- A willingness to learn and grow within the role.
Industry Experience Considered an Asset
Experience in any of the following industries would be highly valued:
- Pumps and fluid handling
- Hydronics
- Plumbing
- Heating/HVAC
- Electrical
- Electric motors
- Industrial distribution
Why Join Us?
This position offers the opportunity to learn a specialized industry while gaining experience in purchasing, inventory management, customer service, and sales support. You'll become an important part of a small team where initiative, reliability, and a willingness to learn are highly valued.
We're looking for someone who is dependable, organized, technically minded, and comfortable handling a variety of responsibilities to help keep our business running smoothly.
Pay: $22.00-$29.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
