Chat Specialist – supporting Canada Post customers
Nordia Inc.
Saint John, NB

Choose a career as an online chat specialist for Canada Post customers.

Are you a text champion? Do you like helping people and solving problems? At Nordia, you can make that a career.

We’re looking for online chat specialists to support Canada Post customers, helping them with various requests such as delivery status, mail redirection, rates and general inquiries.

This isn’t just another job. We hope it will be your new career. When we hire you, we want you to stay. We want you to succeed. We want you to tell your friends about us.

That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize your potential. We also offer a complete benefits package, fully paid training, schedule flexibility and other perks.

Sound good? Here’s what you need to succeed:

  • You can type quickly and accurately (50+ words/minutes)
  • You’re a solid multitasker, comfortable with a computer
  • You’re great at paying attention to details; solving problems is something you enjoy
  • You have a genuine desire to help others – customer service is your strength

Finally, a flexible schedule is key – we have to be able to serve customers when they need us (weekdays from 8:00 am - 12:00 am; weekends from 10:00 am - 10:00 pm)– that’s what service is about!

So what is it? Same-old, same old or the beginning of your career at Nordia?

Apply now!

Nordia is Canada’s largest customer service provider and we are recommended by the people who matter most: our employees! For the last four consecutive years, more that 8 out of 10 employees recommend Nordia to their family and friends. And, our Glassdoor rating (Sept 2018) is 3.9. These are the best endorsements we can have! Click here to find out more Nordia and your next career move!

Learn more about Nordia Saint John.

Training starts March 4th

Job Type: Full-time

Experience:

  • Customer Service: 1 year (Preferred)