Business Analyst, Supply Chain
Sirius XM
Reporting to the Senior Manager, Business Services, SC, DWH & BI

The Business Analyst, Supply Chain, is responsible for investigating company business systems, identifying options for improvement and bridging the needs of the business with the use of Information Technology systems. This position will work closely with the Canadian and US IT teams, finding the best solutions in support of the Canadian business.

Job Details
Effectively understand and translate business requirements and needs to necessary BRD and FRD documentation
Identify potential issues and mitigate problems
Work with IT developers to analyze issues and determine viable solutions
Lead projects end-to-end, following systems development life cycle
Take responsibility for all aspects of projects from requirements and quality assurance to post-implementation validation
Identify test scenarios, write test cases and conduct test preparation and planning
Conduct implementation preparation and hand-off to operations
Provide support for post-production implementation
Troubleshoot operational issues and provide support
Lead multiple initiatives while maintaining priorities and timelines set out for projects
Knowledge and Skill Requirements
Level of Education
College diploma or bachelor’s degree in computer science field
Job Related Experience
Minimum 4 years’ business analysis experience (intermediate to senior level)
Exposure to subscription management services applications
Experience dealing with stakeholders in variety of levels
History of client relationship management
History of quality assurance or quality control experience specific to project deliverables, including issue logs, project reports and communications
Proven ability to proactively identify potential risk events and issues prior to occurrence, in order to develop proper mitigating strategies; articulation and escalation of issues and risks to Project Manager with mitigation strategies recommended
Demonstrated analytical, problem-solving and conceptual skills to analyze client and business needs
Demonstrated knowledge of and experience with IT project management techniques and methodologies to assist with planning, coordination, scheduling, monitoring, reporting and controlling of multiple IT services
Knowledge of and experience with IT, ensuring ability to integrate and identify IT-enabled opportunities to solve business pressures and needs
Proven ability to act as business or technical advisor and coordinate all aspects of specific deliverables, including deployment schedules and implementation planning
Experience coordinating, monitoring and following up on project issues logs as well as reporting on project issues to Project Manager, service owner and working committee members
Experience with Visual Basic, Microsoft SQL applications and reporting applications an asset
Experience with core data supply chain activities (or strong understanding thereof) an asset
Skills and Background
Strong experience with project management, life cycles and methodology
Advanced coordination of project reporting activities, including:
maintenance and analysis of project progress; and
metrics and deliverables
Experience with data management in SQL, data queries and related analysis
Ability to act as experience resource, anticipating and resolving problems to ensure completion of deliverables within expectations and by deadline
Experience identifying and assisting with resolution of conflicts, engaging management as required to assist with resolution or escalation
Proficient business analysis skills; proven ability to identify and analyze business requirements
Business savvy
Team player with proven track record of meeting strict deadlines
Superior communication skills (written and oral)
Knowledge of automotive industry an asset
SiriusXM Canada is committed to equity in employment and programming.