Administrative Assistant and Other Clerical Positions
Government of Canada
Calgary, AB
Immigration, Refugees and Citizenship Canada
Calgary (Alberta), Edmonton (Alberta), Surrey (British Columbia), Vancouver (British Columbia), Winnipeg (Manitoba), Fredericton (New Brunswick), St. John's (Newfoundland and Labrador), Halifax (Nova Scotia), Etobicoke (Ontario), Hamilton (Ontario), Kitchener (Ontario), London (Ontario), Mississauga (Ontario), Niagara Falls (Ontario), Ottawa (Ontario), Scarborough (Ontario), Toronto (Ontario), Windsor (Ontario), Gatineau (Québec), Montréal Island (Québec), Saskatoon (Saskatchewan)
AS-01, CR-05
AS-01: $51,538 to $57,643 / CR-05: $52,162 to $56,471
For further information on the organization, please visit Immigration, Refugees and Citizenship Canada

Closing date: N/A

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.
Apply online

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Stream 1: AS-01 - Administrative Assistant
Stream 2: CR-05 - Various clerical positions (including Human Resources Assistant)

In order for your application to be considered, all screening questions must be answered. You must provide concrete examples to demonstrate how you meet each qualification, including where and how you obtained the experience, as well as the period(s) in which you performed the functions of the position(s) (MM-YYYY to MM-YYYY).

Your résumé will NOT be used for screening purposes and may only be used a secondary source of validation. FAILURE TO CLEARLY DEMONSTRATE HOW YOU MEET THE SCREENING CRITERIA IN YOUR RESPONSES TO THE SCREENING QUESTIONS (Education and Experience, both Essential and Asset) MAY RESULT IN THE REJECTION OF YOUR APPLICATION.

  • Only applications submitted online will be accepted.
Please note that all communication relating to this process (including email correspondence) may be used in the assessment of qualifications.

Intent of the process
This process will be used to establish a pool of partially- or fully-qualified candidates, which may be used by Immigration, Refugees and Citizenship Canada to staff similar positions at an equivalent group and level with various linguistic profiles, various security profiles and various tenures across Canada. Based on organizational needs, candidates will be randomly selected* from the inventory for assessment purposes.

  • Random selection is a strategy that is sometimes used to manage applicant volume. It identifies a sub-sample of applicants by applying the element of chance using criteria identified by the hiring organization. The Public Service Resourcing System - the electronic system used to advertise this job opportunity and receive and select applications - will perform the random selection function in this process.
Positions to be filled: Number to be determined

Information you must provide
Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
ED1. A secondary school diploma OR the employer-approved alternative*.

  • The employer approved alternative is an acceptable combination of education and experience defined as follows:
Education: successful completion of two years of secondary school; AND
Experience: two years of experience working in a field relevant to the position(s).

Degree equivalency

EX1. At least six (6) months cumulative experience performing general administrative or clerical duties in an office environment, such as drafting correspondence, data entry, responding to inquiries, maintaining files, ordering office supplies, etc.
EX2. Experience using Microsoft Office Suite, such as Excel, Word, Outlook and PowerPoint (or an equivalent software).
EX3. Experience performing data entry, manipulation, verification or retrieval in an automated system or software such as spreadsheets or databases.

EX4. Experience providing logistical support for meetings.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
AED1. Graduation from a recognized post-secondary institution.

Degree equivalency

AEX1. Experience providing support services in Human Resources.
AEX2. Experience working in a learning environment.
AEX3. Experience responding to clients’ urgent requests for service or action in a fast-paced work environment.
AEX4. Experience providing support services in Finance.
AEX5. Experience using an integrated financial system* such as SAP or Oracle.
  • An integrated financial system is an application that manages spending, payment processing, budgeting and reporting. This type of software envelopes various financial management functions into one software.
AEX6. Experience working in an office environment within the Federal Government.

AEX7. Experience providing administrative support to a Director (or above) in the Public Service, such as managing a Director's calendar, drafting and assembling correspondence, coordinating travel arrangements and processing travel claims, coordinating Access to Information and Privacy (ATIP) requests, etc.
AEX8. Experience using the HRG Shared Travel Services portal.

AEX9. Experience working in PeopleSoft.
AEX10. Experience working in the Global Case Management System (GCMS).
AEX11. Experience working as a Human Resources Assistant in the Federal Public Service.

Availability, willingness and ability to work overtime, as required, including evenings, nights and weekends*.
  • May be required for some positions.
The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential, French Essential, English or French Essential, Bilingual Imperative (BBB/BBB, CBB/CBB, BBC/BBC, CBC/CBC, CCC/CCC)

Information on language requirements

BC1. Judgement/Analytical Thinking
BC2. Focus on Quality and Details
BC3. Adaptability and Flexibility
BC4. Values and Ethics
BC5. Effective Interactive Communication

PS1. Dependability

The following may be applied / assessed at a later date (may be needed for the job)
AK1. Knowledge of the Sections 32, 33 and 34 of the Financial Administration Act.
AK2. Knowledge of the National Joint Council travel directive.

ABC1. Initiative
ABC2. Client Service Orientation
ABC3. Cooperation and Collaboration

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Conditions of employment
Security: Reliability Clearance*
  • Some positions may require a Secret clearance.
Other information
Candidates will only need to provide proof of their education credentials when requested further on in the process. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, please consult the Canadian Information Centre for International Credentials at

Persons are entitled to participate in this appointment process in the official language(s) of their choice.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and to update this information as required throughout the life of this selection process. Candidates should include an email address that accepts email from unknown users (some email systems block these types of email).

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.