Overview
We are seeking a dedicated and organized Dental Administrator/Receptionist to join our denture clinic team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical office environment. This role is crucial in ensuring smooth operations at the front desk, contributing to a positive patient experience. Pay is negotiable based on experience.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage phone systems, answering calls promptly and directing inquiries as needed.
- Schedule appointments and maintain the calendar for healthcare providers.
- Collect patient information, update records, ensure accuracy of medical and dental histories, and verify insurance details accurately.
- Verify insurance coverage and process billing or payments accordingly
- Maintain electronic medical records (EMR) with attention to detail and confidentiality.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
- Communicate effectively with patients regarding their appointments, procedures, and policies.
- Utilize medical terminology to assist in patient interactions and documentation.
- Collaborate with dental receptionists when necessary to ensure seamless patient care.
Experience
- Previous experience in a medical or healthcare office, dental office or denturist office setting is preferred.
- Familiarity with DOMX or other relevant practice management software is a plus.
- Strong understanding of dental/medical terminology and administrative procedures is benefical.
- Excellent communication skills, both verbal and written.
- Proficient in using phone systems, computers and basic office equipment.
- Ability to multitask and manage time effectively in a busy environment.
- High attention to detail with strong organizational skills.
- A positive attitude and a commitment to providing outstanding patient care.
Join our team as a Dental Administrator/Receptionist where you can make a difference in patients' lives while growing your career in the healthcare industry. Please send a cover letter and resume to [email protected] to apply.
Schedule: Monday to Friday
Pay: From $18.00 per hour
Benefits:
Work Location: In person
