Dynasty Spas is looking for a front end receptionist/service clerk.
Experience: Administration office with customer service experience.
High school diploma, required.
Reception experience required.
Customer service experience required.
Basic Microsoft Excel, Microsoft Word, Gmail and general computer knowledge required.
Cashier experience ideal but not required.
Service and parts experience ideal but not required.
Description of position (but not limited to):
-Answering multiple telephone lines, taking detailed messages and transferring calls to appropriate co-workers.
-Taking service calls, paying close attention to different warranties for different spas, collecting payments, collecting signatures, and sending the service call to appropriate service technicians.
-Taking part orders, collecting payments, collecting signatures, shipping to different stores and residential addresses.
-Checking invoices from service technicians.
-Receiving shipments, tracking inventory, getting received parts to customers in a timely and organized manner.
-Cleaning duties which are: filling spas, emptying garbage’s, dusting spas and shelves, bathrooms, sweeping, mopping and re-stocking shelves.
-Cashing in chemical and hot tub accessories.
Position is Monday through Friday from 10:00 AM till 5:00 PM and alternating weekends. (Mostly just Saturdays)(35-42 hours each week).
Wage is based on experience.
We are looking for someone who is outgoing with a positive bubbly personality, hardworking and can work in a group setting or on their own effectively. Is punctual, reliable, dedicated and extremely organized. Someone who has experience with customer service and can handle multiple responsibilities, working under pressure and has lengthy time experience at each job.
Someone who loves working with the public and is a people person.
If this is you, we would like you to bring your resume portfolio (Cover letter, Detailed Resume and Up to date References) into our Head office in Red Deer, #2 6013 48 Ave. Monday-Saturday 10am-5pm
Job Type: Full-time
- Customer Service: 1 year (Required)