Company Overview
Club Pilates is a rapidly growing fitness brand with 1000+ locations across North America. Its 2,200 instructors provide over 17 million workouts a year to tens of thousands of members. Class formats target a wide range of clients’ needs – from young to seniors, and beginners to advanced. Club Pilates created an extensive 500-hour Teacher Training Program to deliver group classes thoroughly and safely across a variety of equipment. Club Pilates has been recognized in Inc Magazine's ‘Inc. 500’ and ‘Inc. 5,000’ as well as Entrepreneur Magazine's Franchise 500 for two years in a row.
Club Pilates offers diverse class formats that cater to a wide range of clients, from beginners to advanced practitioners. Known for its vibrant community, Club Pilates is dedicated to inspiring healthier, more active lives through innovative Pilates experiences.
Job Overview
We are seeking an energetic and detail-oriented Studio Experience & Marketing Coordinator to elevate our studio environment and drive impactful marketing initiatives. In this paid role, you will be instrumental in creating engaging customer experiences, managing digital marketing campaigns, social media management and supporting brand growth through creative content and strategic outreach. This is an exciting opportunity to blend your passion for fitness, marketing expertise, and creative skills to make a meaningful impact. Pilates fitness knowledge or background is preferred but not required.
REQUIREMENTS:
- Strong understanding of social media platforms, particularly Instagram
- Ability to create engaging, on-brand content that reflects the studio’s aesthetic and values
- Proficient with Canva, Instagram, and other relevant social media/content creation tools
- Ability to analyze social media performance and use insights to improve engagement and lead generation
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships, retail, private training, and teacher training
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone, and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required.
RESPONSIBILITIES:
- Own and execute the studio’s social media strategy and content calendar around promotions, launches, events, partnerships, and studio initiatives
- Create Reels, Stories, posts, and other short-form content collaborating with instructors and studio team
- Monitor and respond to social media engagement, including comments and messages
- Track social media performance and identify opportunities to increase engagement, reach, and lead generation
- Coordinate and distribute the monthly studio newsletter
- Support and promote member events, grassroots initiatives, partnerships, and community activations
- Execute sales process of lead generation, follow up, and close
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Have input in marketing campaigns to generate leads for the studio. This includes digital campaigns, grassroots events, partnerships, and networking
- Independently make decisions to deliver exceptional customer service
- Assumes responsibility for developing selling skills
- Maintain cleanliness and organization of the studio
- Other duties as assigned
Join us as a Studio Experience & Marketing Coordinator and help shape memorable studio environments while fueling our brand’s growth through innovative marketing strategies!
Pay: $20.00-$25.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- On-site parking
- Store discount
Application question(s):
- Please describe your general availability to work, including the days of the week and times you are available. Please include any recurring restrictions or scheduling limitations.
Work Location: In person