Do you have experience working in customer service
Are you looking for a fully in office position
Do you consider yourself a great problem-solving, organized, and have great attention-to-detail
Are you proficiency in Microsoft Office applications and maintain strong computer literacy
If so, we may have the perfect role for you!!! Our prestigious client in Mississauga is looking for a customer service rep to join their growing team
The successful candidate will provide exceptional customer support, resolve inquiries, coordinate with internal departments, and help deliver a positive customer experience.
Responsibilities
- Answer customer calls and respond to inquiries professionally.
- Resolve customer concerns and provide timely follow-up.
- Coordinate customer meetings and appointments as needed.
- Maintain accurate records and complete daily administrative tasks.
- Collaborate with internal teams to ensure customer satisfaction.
- Support service performance goals and identify opportunities for process improvement.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience required.
- Transportation or logistics experience is an asset.
- Strong communication, problem-solving, and organizational skills.
- Proficient in Microsoft Office; experience with TruckMate TMW or similar software is an asset.
- Ability to work independently and in a fast-paced environment.
Location: In Person / Mississauga
Schedule: Monday to Friday | 11:00 AM – 7:30 PM
Pay: $21.63 per hour
If you are a dependable, detail-oriented professional with a passion for customer service, we'd love to hear from you!
#BTGG
