Customer Service Representative
Hinduja Global Solutions
Belleville, ON
In this role you will be providing stellar customer service as you handle incoming inquiries in our contact center. The ideal candidate will demonstrate an understanding approach while listening to customers, analyzing their needs and helping resolve their issues. If you are detail oriented, like to talk to people and enjoy solving problems both imaginatively and resourcefully; consider a career with us today!

What do we offer?

Want to give back to Belleville? HGS Employees partner with a number of local organizations including The Quinte Humane Society, Canadian Cancer Society, the Gleeners Food Bank, and the Firefighters Toy Drive.

$16.00/hr paid breaks & performance incentives

o Paid Training your first 19 days @ $14.00/hr

Full time hours (you will average 40 hours per week)

A comprehensive health and dental plan

Lucrative incentives

A Real opportunity to grow your career

o 90% of our Leaders started their career as a Customer Relationship Associate

What do you offer?

A passion for helping customers

A strong work ethic

Work any scheduled shift within our hours of operation

Mon – Fri 8am – midnight & Saturday & Sun 9am – 8:30pm

An acceptable criminal background check

Have questions?

Chat (9:00am - 4:00pm Mon-Fri) or leave a message with us on www.joinhgs.com or Facebook @HGSCanadaInc

"HGS Canada is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process"

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Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’ mission is to optimize the customer journey to make its clients more competitive.

HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600+ payroll processing clients. It is the only outsourcing provider that takes a true “globally local” approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight.

To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers - people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the client's businesses.