"AAG"'s mission is to deliver best-in-class service and putting our customers in the driver’s seat of a world-class experience.
To keep this engine running smoothly, we need someone who’s all about service, skill, and growth. We're looking for someone who’s ready to hit the gas on personal and team goals while collaborating with a fantastic crew.
As the demand for top-notch support and service in the auto industry zooms higher and higher, our Bank Street Toyota location is on the hunt for an Assistant Service Manager to join the pit crew. Are you ready to take the wheel? Let’s drive into the future together!
Responsibilities
- Actively working to support the Service Department in identifying opportunities for coaching and development within your team. Actively working to communicate and support personnel for further skill development.
- Help communicate technical problems to service staff and assisting Service Advisors with difficult diagnostics
- Looking for gaps in knowledge and productivity, working ongoing with the team to address and improve efficiencies.
- Organizing the shop floor and parking lot to ensure that areas are both safe and effectively accessible.
- Support the Shop Foreman in the supervision of Technicians in repair procedures, which includes reviewing the quality of service repairs performed and helping to ensure dealership standards are met.
- Reviewing all shop comebacks with appropriate Technicians.
Qualifications
- 3-5 years’ experience in automotive retail, ideally in a Service Advisor role.
- Proven leadership skills.
- High attention to detail/organization/time management.
- Ability to work with minimal supervision with high attention to detail.
- Strong interpersonal, customer service, and communication skills.
- Previous experience in a management role is an asset.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor: 2 years (preferred)
- Customer Service: 3 years (preferred)
- Automotive: 3 years (preferred)
Language:
Licence/Certification:
- Drivers License (required)
Work Location: In person
